An organised and motivated individual, eager to utilise time management and organisational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Concierge
Elite Residential Concierge services Inc
Etobicoke, Canada
02.2024 - Current
Provided front desk reception services for residents and visitors in a busy residential building.
Handled telephone calls, email correspondence, and visitor sign-ins in a professional and courteous manner.
Monitored building access and ensured that security protocols were followed.
Assisted with resident inquiries, service requests, and building-related information.
Coordinated with property management and maintenance teams for building operations.
Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
Maintained a professional presence at the front desk area by adhering to dress code standards.
Security Officer
Securitas Security Services
Brampton , Ontario
09.2023 - 02.2024
Checked and verified photo identification prior to granting facility access.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Diploma - Office Administration - Health Services
Mohawk College
Mississauga, ON
07-2025
Skills
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong customer service and interpersonal skills
Able to handle multiple tasks and prioritize efficiently
Knowledge of office procedures and basic administrative tasks
Experience with telephone systems and visitor management