Ramandeep Kaur
Brampton,ON
Summary
High-energy customer service offering over 2 years of 2 years. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Operations Assosiate - Plan Admin
Embark Student Inc.
06.2023 - Current
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
Customer Success Representative
Embark
09.2022 - Current
- Investigated and resolved customer inquiries and complaints quickly.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Supervisor- Cashier
PA Supermarche 2019-2020 & FreshCo 2020-2021
10.2019 - 10.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Designer
Ritu Kumar
07.2017 - 06.2018
- Constructed scale models and figures to demonstrate concepts and design elements.
- Supported senior designer with mockups, material searches and specifications for designs.
Office Executive
A.Aaradhya Enterprises
08.2016 - 04.2017
- Prepared letters, memos, faxes, forms, and interagency communication.
- Maintained computer and physical filing systems.
Education
PG Diploma - Fundamentals of Applied Arts
Seneca College of Applied Arts And Technology
North York, ON04.2022
PG Diploma - Supply Chain Management
MCIT College
Montreal, QC03.2021
Master Of Science - Fashion Design And Production
GNG College Ludhiana
India04.2017
Skills
- Customer Relation
- Cooperative Attitude
- Cash Register Operation
- Cashier Abilities
- Answering Customer Questions
- Cash Drawer Management
- Positive Interactions
- Customer Assistance
- Service Minded
- Speaking Clearly
Languages
French
Limited Working
English
Full Professional
Timeline
Operations Assosiate - Plan Admin
Embark Student Inc.
06.2023 - Current
Customer Success Representative
Embark
09.2022 - Current
Supervisor- Cashier
PA Supermarche 2019-2020 & FreshCo 2020-2021
10.2019 - 10.2021
Assistant Designer
Ritu Kumar
07.2017 - 06.2018
Office Executive
A.Aaradhya Enterprises
08.2016 - 04.2017
PG Diploma - Fundamentals of Applied Arts
Seneca College of Applied Arts And Technology
PG Diploma - Supply Chain Management
MCIT College
Master Of Science - Fashion Design And Production
GNG College Ludhiana