Ramandeep Kaur sandhu
Saskatoon,Sasketchwan
Summary
Dynamic retail professional with a proven track record at Dollarama Store, excelling in staff training and loss prevention strategies. Adept at maximizing customer satisfaction through effective store operations management and promotional planning. Recognized for maintaining high standards in visual merchandising and achieving operational goals in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Assistant Manager, Customer Service
The Real Canadian Superstore
11.2024 - Current
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Enhanced team productivity by implementing effective communication strategies and collaborative efforts.
- Reduced wait times for customers through efficient task delegation and resource allocation.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Assistant Retail Store Manager
Dollarama Store
06.2024 - Current
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
Line Cook/ Cashier
McDonald's Restaurant
01.2024 - 11.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues
Education
Bachelor Of Commerce - Accounting
Panjab University
Chandigarh 05.2017
Skills
- Staff training and development
- Product knowledge expertise
- Promotional planning
- Goal setting and achievement
- Cash handling proficiency
- Store operations management
- Loss prevention strategies
Timeline
Assistant Manager, Customer Service
The Real Canadian Superstore
11.2024 - Current
Assistant Retail Store Manager
Dollarama Store
06.2024 - Current
Line Cook/ Cashier
McDonald's Restaurant
01.2024 - 11.2024
Bachelor Of Commerce - Accounting
Panjab University
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