RAMANDEEP KAUR MANN
Surrey,BC
Summary
Dynamic housekeeping professional with a proven track record at Four Point by Sheraton, enhancing productivity through innovative scheduling and training programs. Skilled in cleaning techniques and guest relations, I have successfully improved staff performance and streamlined operations, ensuring exceptional service and adherence to quality standards.
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Overview
17
17
years of professional experience
Work History
Housekeeping Supervisor
Holiday Inn Express Hotel and Candlewood Suit
10.2015 - 03.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
Executive Housekeeper
FOUR POINT BY SHERATON (PHI )
03.2011 - 10.2014
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
Housekeeping Supervisor
Best Western Hotel
05.2008 - 01.2010
- Continuously evaluated processes to identify areas needing improvement, incorporating best practices to optimize workflow efficiency.
- Overhauled lost-and-found procedures to minimize misplaced items while improving property-wide organization methods.
- Enhanced housekeeping efficiency by implementing updated cleaning procedures and equipment usage techniques.
- Mentored new hires in proper housekeeping techniques, leading to faster integration into the team and improved performance levels.
Education
Bachelor of Science - Nursing Education
INDO AMERCIAN COLLAGE OF NURSING
PUNJAB, INDIA07-2007
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Training and mentoring
- Cleaning techniques
- Staff scheduling
- Staff training and development
Languages
English
Full Professional
Hindi
Full Professional
WORK 17 YEAR WORK UNDER SAME COMPANY IN DIFFRENT PROPERTIES
I WORK UNDER SAME COMPANY IN 17 YEAR IN DIFFRENT HOTELS AND MOSTLY WORK WITH OPENING TEAM ,
Timeline
Housekeeping Supervisor
Holiday Inn Express Hotel and Candlewood Suit
10.2015 - 03.2025
Executive Housekeeper
FOUR POINT BY SHERATON (PHI )
03.2011 - 10.2014
Housekeeping Supervisor
Best Western Hotel
05.2008 - 01.2010
Bachelor of Science - Nursing Education
INDO AMERCIAN COLLAGE OF NURSING
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