Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
High school Teacher (physics)
High school Kamla Nehru Senior Secondary School, Nihal Singh Wala
10.2018 - 11.2023
Maintained classroom management, discipline strategies, student involvement, and parent involvement
Focused professional development on inquiry-based instruction, classroom management, conferencing, and student engagement
Performed teaching related duties including classroom management, grading assignments, and providing tutorials
Advised and monitored inexperienced teachers on subject matter, classroom management and demonstrations
Developed and implemented laboratory experiments and modelling based curriculum to enhance student learning
Collect and utilize student achievement and performance data to improve student learning
Utilized a variety of media to stimulate student learning and assisted other course tutors to implement those activities that are structured to improve upon student learning.
Customer service Associates & Makeup artistry
Nehaz Makeup Studio (Patiala)
02.2023 - 12.2023
Assist a stylist and other staff members with tasks as needed
Learn foundation of salon and Assist with the training of new staff members
Provide product recommendations and advice to customers as per their need
Greet customers, answer phone calls, and respond to emails in timely and professional manner
Proficient with airbrushing for both special event and fantasy make up applications
Current knowledge of makeup and fashion trends
Managed scheduling and other business activities
Monday to Friday and weekends if needed.
Cashier and Kitchen Helper
Dairy Queen Grill & Chill
02.2024 - Current
Addressed customer needs and made product recommendations to increase sales.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Education
B.Ed. -
Punjabi University
01.2021
M.Sc. Physics - undefined
Punjabi University
01.2018
B.Sc. Non-Medical - undefined
Dev Samaj College
01.2015
Skills
Effective communication skills
Time management
Can learn things quickly
Fluent in Punjabi, Hindi, and English
Active listening
Conflict resolution
Patients
Adaptability
Problem-solving
Constructive criticism
Critical thinking
Attention to detail
Availability
Full Time
Volunteer Experience
Patiala Punjabi University, Patiala, 2018, 2021, Welcoming and supporting new students Through orientation weeks., Helping junior students in choosing the right courses and directing them towards advisors for right advice.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Certification
BC Teaching Certificate License
Security Worker License
Timeline
Cashier and Kitchen Helper
Dairy Queen Grill & Chill
02.2024 - Current
Customer service Associates & Makeup artistry
Nehaz Makeup Studio (Patiala)
02.2023 - 12.2023
High school Teacher (physics)
High school Kamla Nehru Senior Secondary School, Nihal Singh Wala