Ramandeep Kaur Devgun
Surrey
Summary
Dynamic and results-driven cashier with extensive experience at Costco Wholesale Corp, excelling in cash handling and customer service. Proven ability to enhance operational efficiency and build lasting customer relationships. Recognized for exceptional transaction accuracy and effective issue resolution, contributing to improved customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Cashier
Costco Wholesale Corp
12.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer by reconciling daily sales totals.
- Assisted customers with product inquiries and store navigation.
- Ensured compliance with safety and sanitation standards in checkout area.
- Collaborated with team members to optimize inventory management processes.
- Handled returns and exchanges, providing exceptional customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier Team Member
Tim Hortons
12.2021 - 05.2022
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted customers with product selections, ensuring a positive shopping experience.
- Collaborated with team members to manage high-volume service periods effectively.
- Monitored inventory levels and communicated restocking needs to management promptly.
- Answered questions about store policies and addressed customer concerns.
Baker
Tim Hortons
01.2021 - 10.2021
- Prepared and baked a variety of pastries, bread, and desserts to meet customer demand.
- Monitored inventory levels and ensured timely replenishment of baking supplies.
- Maintained cleanliness and sanitation standards in the baking area to comply with health regulations.
- Trained new team members on baking techniques and operational procedures.
Fill Crew Member
Canadian Tire
08.2020 - 11.2020
- Operated and maintained film equipment, ensuring optimal performance during production.
- Collaborated with crew members to achieve seamless production workflows and timelines.
Stocker
Amazon Warehouse
08.2019 - 08.2020
- Operated material handling equipment to efficiently stock inventory in designated locations.
- Organized and maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline stocking processes and enhance operational efficiency.
- Conducted regular inspections of stock levels, identifying and reporting discrepancies promptly.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
Clothing Packager
Metro Logistics
11.2018 - 01.2019
- Operated packaging machinery for efficient product assembly and quality control.
- Inspected finished products for compliance with safety and quality standards.
- Coordinated workflow to ensure timely completion of packaging tasks.
- Trained new staff on best practices in packaging and safety protocols.
- Reviewed orders by inspecting labeling, packaging, and contents.
Cashier
Family Market
04.2018 - 11.2018
- Trained new cashiers on operating procedures and customer interaction techniques.
- Identified opportunities to streamline checkout processes for improved efficiency.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Increased sales of promotional items by informing customers about current offers.
- Improved efficiency, organized checkout area for optimal workflow.
- Operated cash register to record transactions accurately and efficiently.
Machine Operator
Plastic Bag Company
04.2017 - 07.2017
- Operated plastic bag machinery, ensuring optimal performance and minimal downtime.
- Monitored production lines for quality control, identifying defects and implementing corrective actions.
- Trained new operators on machine setup, safety protocols, and operational procedures.
- Collaborated with maintenance teams to schedule routine inspections and preventive maintenance tasks.
Customer Service Representative
Punjabi Fashion Boutique
01.2017 - 04.2017
- Manage incoming calls of the clients
- Generate sales leads that develop into new customers
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right method/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limit
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Designing clothes on the basis of customer requirements
Education
Certificati - Payroll
Western Community College
Surrey12.2025
GED - Computer Engineering
Pures College of Technology
Scarborough,ON2018
Skills
- Cash handling
- Customer service
- Point-of-sale systems
- Transaction processing
- Inventory management
- Product knowledge
- Safety compliance
- Team collaboration
- Issue resolution
- Returns processing
- Sales promotion
- Communication skills
- Time management
- Operational efficiency
- Relationship building
- Workstation organization
- Payment processing accuracy
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash handling and management
- Order taking
- Refunds and exchanges
- Complex Problem-solving
- Daily reporting
- Loss prevention
Languages
English
Elementary
Timeline
Cashier
Costco Wholesale Corp
12.2022 - Current
Cashier Team Member
Tim Hortons
12.2021 - 05.2022
Baker
Tim Hortons
01.2021 - 10.2021
Fill Crew Member
Canadian Tire
08.2020 - 11.2020
Stocker
Amazon Warehouse
08.2019 - 08.2020
Clothing Packager
Metro Logistics
11.2018 - 01.2019
Cashier
Family Market
04.2018 - 11.2018
Machine Operator
Plastic Bag Company
04.2017 - 07.2017
Customer Service Representative
Punjabi Fashion Boutique
01.2017 - 04.2017
Certificati - Payroll
Western Community College
GED - Computer Engineering
Pures College of Technology