Ramandeep Kaur Bal
Surrey,BC
Summary
Dynamic professional with a proven track record in project management and exceptional communication, evidenced by increased brand recognition at Radio Punjab Broadcasting. Skilled in promotions coordination and client relations, adept at performing voice overs. Achieved consistent monthly sales targets, showcasing an engaging personality and critical thinking.
Fun-loving Radio Personality with experience in public relations and digital media production. Offering superb marketing skills to drive brand awareness. Effective at promoting discussion with guests to create engaging dialogue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Radio Jockey
Radio Punjab Broadcasting
10.2018 - 08.2024
- Maintained up-to-date knowledge of industry trends, incorporating new music genres and styles into regular programming.
- Delivered captivating radio advertisements for clients that resulted in increased business revenue and brand recognition.
- Conducted thorough research for topics discussed during broadcasts, ensuring accurate information was provided to listeners.
- Ensured adherence to FCC regulations and station policies while maintaining creative freedom during broadcasts.
- Boosted audience interaction by managing live call-ins and engaging listeners on social media platforms.
- Created dynamic on-air personas that resonated with target demographics, leading to increased listener loyalty.
- Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
Operation Manager/Transportation Dispatcher
Gur Minhas Trucking Inc
07.2023 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Conducted marketing efforts to promote the business and attract new clients.
- Built strong relationships with shippers with brokers for direct business opportunities.
- Planned and managed dispatch distribution effectively to drivers.
Assistant Office Administrator/Transportation Dispatcher
Dhillon & Dhillon Transportation
07.2021 - 06.2023
- Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
- Monitored and tracked dispatch communication systems.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Communicated with customers to provide delivery updates and resolution.
- Monitored flow of paperwork and directed information to appropriate departments.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Facilitated the onboarding process for new employees through orientation sessions and training material distribution.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Marketing Coordinator/ Office Administration
Radio Punjab
07.2022 - 07.2022
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Planned and executed internal and external marketing events.
- Negotiated with vendors and service providers, securing cost-effective solutions for marketing materials and services.
Sales Associate
Vision Express Eye Care
11.2018 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
BBA - Business Administration
Lyallpur Khalsa College Jalandhar
Punjab India06-2012
Skills
- Project Management
- Engaging personality
- Exceptional communication
- Strong Communication specialist
- Promotions coordination
- Client Relation Specialist
- Business Research
- Critical Thinking
- Proficient in using MS office
- Performing voice overs
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Short term course of Anchoring - Dav University jalandhar, punjab, India(2018)
Podcast Host, Personal You Tube Channel
Emergency First Aid/CPR C/AED Certification(2024-2027)
Short Term Course of Anchoring
I developed strong public speaking skills and learned the art of stage hosting. Gained knowledge of Punjabi poetry and the works of notable poets. Acquired skills in script writing, broadcasting,TV hosting,and news reading. Additionally,i learned camera techniques and acted in dramas,enhancing my ability to present confidently in front of the camera.
Timeline
Operation Manager/Transportation Dispatcher
Gur Minhas Trucking Inc
07.2023 - 06.2024
Marketing Coordinator/ Office Administration
Radio Punjab
07.2022 - 07.2022
Assistant Office Administrator/Transportation Dispatcher
Dhillon & Dhillon Transportation
07.2021 - 06.2023
Sales Associate
Vision Express Eye Care
11.2018 - 07.2021
Radio Jockey
Radio Punjab Broadcasting
10.2018 - 08.2024
Short term course of Anchoring - Dav University jalandhar, punjab, India(2018)
Podcast Host, Personal You Tube Channel
Emergency First Aid/CPR C/AED Certification(2024-2027)
BBA - Business Administration
Lyallpur Khalsa College Jalandhar
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