RAMANDEEP KAUR
Brampton
Summary
Professional with strong background in operations management and leadership. Skilled in optimizing processes, enhancing productivity, and driving team collaboration to meet organizational goals. Adept at adapting to changing business needs and ensuring consistent performance. Reliable, results-focused, and proficient in strategic planning, problem-solving, and team development.
Overview
4
4
years of professional experience
Work History
Operations Team Leader
Day & Ross Dedicated Logistics
06.2024 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Trained, coached and managed 15 -20 people team of employees and OOS and 60-70 drivers.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Contributed to interviewing process and made new hire recommendations.
- Attended leadership principles coaching sessions inside organization.
Transport Supervisor
Affordable Transport Management Inc.
07.2022 - 05.2024
- Evaluated employee performance regularly, providing constructive feedback for continuous professional growth and development.
- Proactively identified potential issues affecting transportation services offered to clients, taking corrective action when necessary before problems escalated into larger concerns.
- Maintained a safe working environment by conducting regular safety training sessions for staff members.
- Motivated workers to exceptional performance through implementation of new strategies.
Billing Specialist
Affordable Transport Management Inc.
09.2021 - 06.2022
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Collaborated with the collections team to recover overdue payments from clients and maintaining cash flow.
- Enhanced customer satisfaction with timely and accurate invoice generation.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Mississauga, ON08-2021
Skills
- Team member training
- Operational excellence
- Scheduling management
- Software knowledge
- Customer relations
- Logistics planning
- Knowledge of multiple transportation softwares (TMS,PNet, Samsara, Avaal, Border connect etc) and efficient in MS office and excel
Accomplishments
Completed Driving Great Leadership Training at Day & Ross - April 2025
Languages
Hindi
Punjabi
English
Timeline
Operations Team Leader
Day & Ross Dedicated Logistics
06.2024 - Current
Transport Supervisor
Affordable Transport Management Inc.
07.2022 - 05.2024
Billing Specialist
Affordable Transport Management Inc.
09.2021 - 06.2022
High School Diploma -
Canadore College of Applied Arts And Technology
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