Ramandeep Soodan
Toronto
Overview
10
10
years of professional experience
Work History
Key Accounts Executive
DHL Express
02.2017 - Current
- Interacted well with customers to build connections and nurture relationships.
- Built and maintained strong client relationships to drive business growth.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented strategic initiatives aimed at expanding market share among top-tier clients within the assigned territory.
Associate Mastercard
BMO Bank Of Montreal
07.2016 - 11.2016
- Presented findings at national or international conferences showcasing cutting-edge research developments within the discipline.
- Facilitated mock job interviews for student skill-building and promoted potential networking opportunities.
- Maintained regular office hours to provide struggling students with additional course help.
- Mentored junior faculty members for professional development and successful adaptation to the academic environment.
Sales Representative
Rogers Communications
05.2016 - 07.2016
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Team Leader
Yes Bank
01.2015 - 01.2016
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Optimized resource allocation to maximize overall team output while minimizing costs.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Relationship Manager, Banking Operations
IndusInd Bank
01.2014 - 01.2015
- Implemented efficient banking processes to optimize operational performance and reduce errors.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Conducted thorough risk assessments for loan applications, ensuring responsible lending practices and minimizing default rates.
- Negotiated favorable terms for credit facilities, supporting business expansion while mitigating risks associated with lending activities.
Education
Post Graduate Certificate in Business Admin - Business Administration
University of Wales
London, UK02.2006
BBA - Commerce
University of Jammu
Jammu, India03.2002
Skills
- Logistics
- Schedule Management
- Customer Service Management
- Price Structuring
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Key Accounts Executive
DHL Express
02.2017 - Current
Associate Mastercard
BMO Bank Of Montreal
07.2016 - 11.2016
Sales Representative
Rogers Communications
05.2016 - 07.2016
Team Leader
Yes Bank
01.2015 - 01.2016
Relationship Manager, Banking Operations
IndusInd Bank
01.2014 - 01.2015
Post Graduate Certificate in Business Admin - Business Administration
University of Wales
BBA - Commerce
University of Jammu