Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ramandeep Somal

Surrey

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Rochells Jewellers
09.2015 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Stocked merchandise, clearly labeling items, and arranging accordingly.

Sales Support Administrator

Ecotrend Ecologics Ltd.
02.2020 - 02.2023
  • Assist and support a 25 member National team. Created a 2-way communication channel between the sales team and the office
  • Coordinate and support new sales and marketing programs
  • Stay up- to date with product launches and ensure the sales team has all necessary tools to be successful
  • Process online orders (shopify) credit card transactions (Moneris) create/modify clients information in Syspro software.
  • Administer and process advertising and demo reports to Vendor Budgets

Marketing/Accounting Administration Assistant

Ecotrend Ecologics Ltd.
07.2018 - 12.2018
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Process and deposit customers Cheques and EFT payments
  • Process credit notes for customers shipments and returns
  • Manage inventory and order additonal stock from Vendors when needed

Manager

SUBWAY®Restaurants
09.2015 - 07.2018
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Established team priorities, maintained schedules and monitored performance.

Education

Associate of Arts -

Kwantlen Polytechnic University
Surrey, BC
09-2015

Skills

  • POS system operation
  • Multi-tasking strength
  • Syspro software
  • Ms Office
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Order processing

Languages

English
Punjabi
Hindi

Certification

FoodSafe Level 1

Timeline

Sales Support Administrator

Ecotrend Ecologics Ltd.
02.2020 - 02.2023

Marketing/Accounting Administration Assistant

Ecotrend Ecologics Ltd.
07.2018 - 12.2018

Sales Associate

Rochells Jewellers
09.2015 - Current

Manager

SUBWAY®Restaurants
09.2015 - 07.2018

Associate of Arts -

Kwantlen Polytechnic University

Similar Profiles

CREATE PROFILE
Ramandeep Somal