Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Diamond Delivery
04.2023 - 01.2024
Transporting finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers as per policies and procedures.
Plan routes and meets delivery schedules.
Perform pre trip and post trip inspection.
Load and Unload Cargo.
Complete and verify paperwork for accuracy.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Operated light trucks to deliver loads as far as 200 KM from home location.
Store Manager
Wok Box
06.2022 - 03.2023
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store Manager
Wok Box
10.2016 - 03.2023
Supervise and coordinate all culinary activities.
Oversee guest services and resolve issues.
Ensure high quality of ingredients and food preparation.
Train and manage Kitchen Personnel.
Create and adjust staff schedules to meet restaurant needs.
Adhere to all safety and sanitation regulations.
Inventory Budgeting and ordering.
Improved customer satisfaction through staff training in customer service and product knowledge.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Grocery Clerk
Superstore Kamloops
08.2014 - 09.2016
Assist customers with purchases, information and product selection.
Sanitize grocery shelves and work area.
Examine the rotation of all merchandise.
Receive, examine, and record products for correctness of consignment, temperature, and quality.
Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Education
Hotel Management
Thompson Rivers University
Kamloops, BC
12.2015
Skills
MS Office: Worked a lot in Microsoft Outlook, Excel, PowerPoint and Access
Budgeting Expertise
Scheduling Proficiency
Sales and Marketing
Team leadership
Effective communication
Problem-Solving
GPS and Route Planning
Dependable and Reliable
Languages
English
Full Professional
competency highlights
Good communication skills, efficient and effective customer service skills
Self-motivated and a fast learner with ability to quickly adjust to new responsibilities in diverse environments.
Highly dedicated, sincere and focused professional with high confidence levels.
Work flow planning, problem resolution and interpersonal skills
Able to adhere to company’s Policies and Procedures; work safely