Experienced Supervisor highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Manager
Save on foods
01.2024 - 01.2025
Team Leadership & Supervision
Hire, train, schedule, and supervise staff.
Motivate team members to meet performance and sales goals.
Handle staff concerns, evaluations, and discipline.
Customer Service
Ensure excellent customer service by resolving issues promptly.
Support team members in assisting customers.
Inventory & Stock Management
Monitor stock levels, place orders, and receive deliveries.
Ensure shelves are stocked, rotated, and properly labeled.
Minimize waste and shrinkage.
Sales & Financials
Achieve department sales and profitability goals.
Monitor budgets, pricing, and promotional activities.
Merchandising
Maintain attractive product displays and signage.
Follow seasonal and promotional merchandising plans.
Health, Safety & Compliance
Ensure compliance with health, safety, and sanitation standards.
Follow company policies and government regulations.
Reporting & Communication
Prepare daily, weekly, or monthly reports on department performance.
Communicate with store managers and other department heads.
Problem Solving & Decision Making
Identify issues and implement effective solutions.
Adjust operations as needed to meet store needs.
Retailer
Centex
01.2022 - 01.2024
Retailer
Great customer service experience
Inventory management
Shift Manager
Triple O’s
01.2019 - 01.2024
Sift manager experience- 1 year and supervisor experience- 2 years
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Excelled in every store position and regularly backed up front-line staff.
Tracked receipts, employee hours and inventory movements.