Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMANDEEP SINGH

Maple Ridge,BC

Summary

Accomplished Customer Service Representative and Delivery Courier, notably with Amazon, excelling in customer relations and problem-solving abilities. Demonstrated expertise in active listening and critical thinking, leading to increased customer loyalty and safe delivery practices. Proven track record of resolving complaints with empathy and maintaining professionalism under pressure, significantly enhancing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Walmart
Surrey, BC
01.2024 - 04.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Delivery Courier

Amazon
INDIA
06.2022 - 02.2023
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.

Education

Associate of Arts - ASSOCIATE

LASALLE COLLAGE VANCOUVER
Vancouver, BC
12.2025

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Customer Relations
  • Money handling abilities

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

Walmart
01.2024 - 04.2024

Delivery Courier

Amazon
06.2022 - 02.2023

Associate of Arts - ASSOCIATE

LASALLE COLLAGE VANCOUVER
RAMANDEEP SINGH