Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Stock Clerk
Real Canadian superstore
Prince Albert, SK
09.2023 - Current
Received incoming shipments and verified that the correct items, in the correct quantities, were delivered.
Unloaded trucks with hand-trucks, pallet jacks, or other material handling equipment.
Checked stock to ensure inventory accuracy and identified discrepancies between physical inventories and computer records.
Stacked product on shelves according to predetermined sequence and quantity.
Restocked returned merchandise in designated locations within the storeroom or warehouse facility.
Customer Services Assistant
Amazon India
Chandigarh, India
02.2022 - 07.2023
Greeted customers and responded to inquiries in a timely manner.
Answered customer inquiries over the phone and through email.
Resolved customer complaints regarding services or products in a professional manner.
Monitored customer feedback to identify areas of improvement in services or products offered by the company.
Provided technical support to assist customers with troubleshooting software or hardware problems.
Restaurant Manager
Cafe Coffee Day
Chandigarh, India
03.2021 - 08.2021
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Developed strategies for improved operational efficiency and customer satisfaction.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Conducted weekly team meetings to discuss performance issues and provide feedback.
Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Education
Some College (No Degree) - Business Diploma
Saskatchewan Polytechnic Collage
Prince Albert, SK
05.2025
Diploma In Office Administration
Excellence Technologies
Chandigarh, India
12.2021
Diploma In Computer Applications
Excellence Technologies
Chandigarh, India
03.2020
Associate of Science -
Government Model Senior Secondary School
Chandigarh,India
04.2019
Skills
Administrative Assistance
Work Planning and Organization
Relationship Building
Problem-Solving
Interpersonal Communication
Conflict Management
Microsoft Office Expertise
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Affiliations
Social Media, Instagram platform (@lifeofprincealbert) – manage and create content, video reels, marketing local business, and promotion of student activities in Prince Albert.
Presentations to the Amazon team of approximately 20 regarding strategies, compliances , and policies.