Ramandeep Sidhu
Brampton,ON
Summary
Dedicated and Safety Conscious Professional seeking a customer -focused role where my strong communication and problem-solving skills can contribute to exceptional customer experiences
Overview
10
10
years of professional experience
Work History
Back up Process Assistant
Amazon fulfillment services
05.2019 - Current
- Received freight and assisted process assistant in locating the requested items for and provided informed recommendations to team regarding Stow and Pick
- Conduct daily equipment inspections ensuring proper screening functionality
- Demonstrated problem solving skills by raising tickets for inventory out of purchase orders and following up with the vendors
- Collaborate seamlessly with inbound support services to address tickets escalated relating to the most returned items by customers
DISPATCH ASSISTANT
HNR LOGISTICS
ON, Canada
08.2015 - 12.2017
- Booking inbound and outbound loads for Canada to US and back on Provided Softwares
- Update customers on shipment
- Organized a timeline to help team members to complete assigned deliveries and pick ups using Time Management skills
- Clearing bonds and getting border crossing entry numbers for shipments using ace manifest
Education
Post Secondary Diploma - General Business
Cambrian College of Applied Arts and Technology
Brampton, ON08.2016
Bachelor in Education -
Punjabi University
Patiala08.2013
Bachelor of Arts -
Punjabi University
Patiala04.2012
Skills
- Problem solving
- MS Office
- Training and mentoring
- Adaptability
- Time Management
- Transportation safety protocols
- GPS
- Route management software
- Customer satisfaction
- Customer service
- Team-oriented environment
Languages
English
Punjabi
Timeline
Back up Process Assistant
Amazon fulfillment services
05.2019 - Current
DISPATCH ASSISTANT
HNR LOGISTICS
08.2015 - 12.2017
Post Secondary Diploma - General Business
Cambrian College of Applied Arts and Technology
Bachelor in Education -
Punjabi University
Bachelor of Arts -
Punjabi University