Ramandeep Sandhu
West Kelowna,BC
Summary
Freshly graduated professional with experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Money Mart
01.2025 - Current
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice.
- Maintained updated records of all financial transactions to support traceability.
- Identified opportunities to cross-sell products, resulting in increased revenue for the comapny.
Health Care Assistant Student (Practicum)
Sun Point Village
04.2025 - 07.2025
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Delivered high standard of holistic care to patients to promote equality and dignity.
Business Development Representative
Globalhire Immigration and Placement Services Inc.
07.2022 - 06.2025
- Brought in new accounts through successful networking strategies and promotional approaches.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Negotiated contracts and closed sales with new and existing clients.
- Engaged with customers to build business relationships.
Store Manager
Brews Liquor Store
03.2017 - 04.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Health Care Assistant
Dr. Shri Ram Hospital
10.2010 - 03.2013
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Observed patient skin conditions and reported findings to registered nurse.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Facilitated personal hygiene management, feeding and ambulation.
Education
Certificate - Health Care Assistant
Okanagan College
Kelowna, BC07-2025
Graduate Diploma - Operations And Production Management
Waikato Insitute of Technology
03.2015
Bachelor of Science - Biotechnology
Lovely Professional University
07.2010
Skills
- Time management
- Patient-focused care
- Attention to detail
- Lead prospecting
- Sales strategy
- Customer Relationship Management
- Care Monitoring
- Feeding Assistance
- Patient Observation
- Supply Restocking
- Meal Preparation
Languages
English
Full Professional
Certification
First Aid and CPR/AED Level A and Level C
Food Safe Level 1
Timeline
Health Care Assistant Student (Practicum)
Sun Point Village
04.2025 - 07.2025
Financial Services Representative
Money Mart
01.2025 - Current
Business Development Representative
Globalhire Immigration and Placement Services Inc.
07.2022 - 06.2025
Store Manager
Brews Liquor Store
03.2017 - 04.2022
Health Care Assistant
Dr. Shri Ram Hospital
10.2010 - 03.2013
Graduate Diploma - Operations And Production Management
Waikato Insitute of Technology
Bachelor of Science - Biotechnology
Lovely Professional University
Certificate - Health Care Assistant
Okanagan College
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