Srishti
Surrey,BC
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
3
3
years of professional experience
Work History
Server
Qila Bar and Grill
03.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Customer Service Representative
Reliance
04.2021 - 11.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
MBA - Business
University of Canada West
Vancouver, BCSkills
- Equipment Maintenance
- Heavy Lifting
- Problem-Solving
- Computer Proficiency and Microsoft Office
- Microsoft Office
- Proper Sanitization
- Punctuality
- Laundry skills
- Efficient Cleaning Techniques
- Chemical Handling
- Customer Service
- Housekeeping
- Safety Procedures
- Infection Control
- Hazardous waste disposal
Languages
English
Punjabi
Hindi
Timeline
Server
Qila Bar and Grill
03.2023 - 08.2024
Customer Service Representative
Reliance
04.2021 - 11.2023
MBA - Business
University of Canada West
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