Ramandeep Samra
Prince George,BC
Summary
Accomplished Field Technician with a proven track record at Kaptron Services, enhancing customer satisfaction and safety management. Expert in diagnostics, troubleshooting, and technical writing, adept at professional communication. Successfully managed multiple projects, demonstrating exceptional organizational and technical skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Field Technician
Kaptron Services
Prince George, BC
05.2021 - 04.2024
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
Field Technician
Jay Smart Tecnologies
Surrey, BC
05.2019 - 04.2021
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Education
Associate of Arts - Business Administration
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04.2021
High School Diploma -
S.D. Public School
Punjab , India 03.2016
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Equipment Installation
- Network Connectivity
- Safety Management
- Heavy Equipment Repair
- Diagnostics and troubleshooting
- Customer Relations
- Technical Writing
- Equipment Maintenance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 14 staff members.
- Achieved results by completing task with accuracy and efficiency.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Field Technician
Kaptron Services
05.2021 - 04.2024
Field Technician
Jay Smart Tecnologies
05.2019 - 04.2021
Associate of Arts - Business Administration
Cambrian College of Applied Arts And Technology
High School Diploma -
S.D. Public School