Open To Work
Ramandeep Sahota
Mississauga,Canada
Summary
Healthcare professional with extensive experience in managing patient intake processes and administrative functions. Known for strong focus on collaborative team efforts and achieving operational goals. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills.
Overview
15
15
years of professional experience
Work History
Intake Coordinator
Agrade Assessments/Singh Psychology Inc
11.2022 - Current
- Intake Coordinator
- HCAI
Assurance Medical Manager
Activa Clinics
01.2018 - 06.2019
- In Home intake and coordinator : billing, hiring of therapists, OCF 18’s, HCAI
- Assurance coordinator: billing, hiring of therapists, OCF 18’s, HCAI
- Activa Clinics: Accounts Receivable, collections
- Programs used: Universal
Office Coordinator
Dusk Medical and Physiotherapy
05.2015 - 12.2017
- Handled specialist appointments: bookings and referring
- Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
- Billing for MVA, WSIB and EHC; Collecting payment, following up with insurance companies
- Work side by side with eight physicians, pharmacy and rehab clinic.
- Able to answer multiple phone calls, greet patients, check and take messages.
- Programs used: Universal and Accuro
Office Coordinator
Brampton Physiotherapy + Wellness Institute
02.2014 - 05.2015
- Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
- Billing for MVA, WSIB and EHC; Collecting payment, following up with insurance companies
- Established, maintained, and updated files, databases, records, and other documents
- Developed and maintained data, and perform routine analyses and calculations in the processing of data for recurring internal reports.
- Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for supervisors, which included coordinating travel as well as lodging arrangements.
- Greet patients
Office Coordinator/Administration
Physio Fix & Fitness (Rehab)
08.2012 - 02.2014
- Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
- Billing for MVA; Collecting payment, following up with insurance companies
- Sorted, reviewed, screened and distributed incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.
- Dealt with customer service concerns and complaints, by phone and in-person.
- Greet patients, scheduling, multi-tasking
Office Coordinator/Assistant Manager
Gore Medical Health Center
05.2010 - 10.2011
- Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
- Provided innovative ideas and plans.
- Implemented ideas and plans into action.
- Established, maintained, and updated files, databases, records, and other documents
- Able to answer multiple phone calls, greet patients, check and take messages.
- Work side by side with five physicians, spa and rehab clinic.
Education
Medical Laboratory Assistant diploma -
Seneca College
05.2010
General Arts and Science diploma - undefined
Seneca College
05.2009
High School Diploma - undefined
Chinguacousy Secondary School
06.2006
Skills
- Comprehensive administration experience
- Proficient in customer service and independent work
- Excellent experience developing and implementing a variety of promotional programs, including those that must comply with corporate policies
- Strong ability to exhibit imagination, initiative and problem-solving capabilities
- Sound ability using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Managing client follow-ups with insurers and legal representatives
Languages
English
Native or Bilingual
Punjabi
Full Professional
Timeline
Intake Coordinator
Agrade Assessments/Singh Psychology Inc
11.2022 - Current
Assurance Medical Manager
Activa Clinics
01.2018 - 06.2019
Office Coordinator
Dusk Medical and Physiotherapy
05.2015 - 12.2017
Office Coordinator
Brampton Physiotherapy + Wellness Institute
02.2014 - 05.2015
Office Coordinator/Administration
Physio Fix & Fitness (Rehab)
08.2012 - 02.2014
Office Coordinator/Assistant Manager
Gore Medical Health Center
05.2010 - 10.2011
General Arts and Science diploma - undefined
Seneca College
High School Diploma - undefined
Chinguacousy Secondary School
Medical Laboratory Assistant diploma -
Seneca College