Ramandeep Rai
Brampton,ON
Summary
Software development professional prepared for high-impact roles within technology-driven environments. Extensive background in designing and optimizing software solutions, with commitment to delivering high-quality results. Known for effective teamwork and adaptability, with key skills in coding and system architecture.
Overview
3
3
years of professional experience
Work History
Imaging Technology Clerk
Canada Revenue Agency
06.2023 - Current
- Sorts, dresses and prepares large volumes of seized documents for the scanning process.
- Scans documents using high-end scanners to capture an electronic image of each document and produce a research tool customized to the needs of the investigator.
Special Elections and Returns(SERs)
Canada Revenue Agency
05.2024 - 06.2024
- Keys information from returns and other source documents.
- Uses bar-code reader to electronically capture data from returns.
Customer Support Specialist
Rogers Communications
09.2022 - 11.2023
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
Education
Diploma - Computer Systems Technician-Software Engineering
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON11.2018
Skills
- Languages: Java, JavaScript, Python, C#, C, HTML5, CSS3, SQL, PHP
- Framework & Tools : Nodejs, Git, MySQL, Firebase
- Concepts : Object-Oriented Programming
- Platforms : Windows, Linux, GitHub, Visual Studio Code, Eclipse
- Cloud : Basics of AWS
- Networking :TCP/IP, OSI Model, IP subnetting Knowledge of GNS3 and Wireshark
Timeline
Special Elections and Returns(SERs)
Canada Revenue Agency
05.2024 - 06.2024
Imaging Technology Clerk
Canada Revenue Agency
06.2023 - Current
Customer Support Specialist
Rogers Communications
09.2022 - 11.2023
Diploma - Computer Systems Technician-Software Engineering
Sheridan College Institute of Technology And Advanced Learning
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