RAMANDEEP KAUR
SURREY,BC
Summary
Ambitious Receptionist experienced in delivering professional service and support to office visitors. Managed front desk operations, scheduled appointments, and efficiently routed correspondence, contributing to a positive office environment. Focused on enhancing company growth through exceptional people skills and a commitment to resolving immediate issues.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Receptionist
Dadis beauty salon
Maple Ridge, British Columbia
03.2025 - 09.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Handled incoming calls to schedule appointments, emails, and voicemail for appointment requests
- Completed day-to-day duties accurately and efficiently.
Study Visa Counselor
Boss International Studies
Jalandhar
03.2023 - 03.2024
- Provided immigration counseling services to individuals and families, guiding them through the immigration process and assisting with paperwork, documentation, and legal requirements.
- Conducted intake interviews to assess client needs, guiding clients toward tailored immigration solutions.
- Provided emotional support and counseling to clients navigating stress and challenges of the immigration process, facilitating adjustment, cultural adaptation, and family reunification.
- Prepared visa documents, forms, and supporting letters for submission.
- Offered emotional support and counseling to clients dealing with the stress and challenges of the immigration process, including adjustment issues, cultural adaptation, and family reunification.
- Prepared and organized visa documents, forms, and supporting letters to ensure accurate and timely submission.
Telecaller
Jain Travels
Phillaur
05.2021 - 01.2023
- Conducted outbound calls to engage prospective clients and promote immigration counseling services.
- Provided detailed information on immigration services, facilitating consultation appointments and clarifying documentation requirements and legal procedures.
- Scheduled and confirmed appointments for consultations and follow-up meetings with immigration counselors to ensure client needs were met.
- Provided information about immigration services, including consultation appointments, documentation requirements, and legal procedures.
- Maintained records of calls and appointments.
Education
BBA - Accounting
Yorkville University
New Westminster, BC 10.2026 - 10.2026
Diploma - Business Management
FCMT
Brampton, ON 05.2024 - 02.2026
Senior Secondary -
D.R.V. D.A.V. CENTENARY COLLEGIATE SENIOR SECONDARY SCHOOL
PHILLLAUR, PUNJABSecondary -
VICTORIA INTERNATIONAL PUBLIC SCHOOL
PHAGWARA, PUNJABSkills
- Microsoft Excel
- Customer service
- Communication skills
- Customer/Client relations
- Appointment scheduling
- MS PowerPoint
Personal Information
Availability: Available – Monday to Saturday
SKILLS
Availability: Available – Monday to Saturday
Timeline
BBA - Accounting
Yorkville University
10.2026 - 10.2026
Receptionist
Dadis beauty salon
03.2025 - 09.2026
Diploma - Business Management
FCMT
05.2024 - 02.2026
Study Visa Counselor
Boss International Studies
03.2023 - 03.2024
Telecaller
Jain Travels
05.2021 - 01.2023
Senior Secondary -
D.R.V. D.A.V. CENTENARY COLLEGIATE SENIOR SECONDARY SCHOOL
Secondary -
VICTORIA INTERNATIONAL PUBLIC SCHOOL