RAMANDEEP KAUR
EDMONTON,CANADA
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
10
10
years of professional experience
Work History
Collection Technician
DriverCheck
Edmonton, Alberta
06.2026 - Current
- Conducted thorough collections of samples for drug testing and analysis.
- Managed chain of custody documentation to ensure sample integrity.
- Utilized laboratory equipment.
- Collaborated with team members to streamline collection procedures and protocols.
- Maintained accurate records of all collected samples and associated data.
- Provided customer service through phone, email, and in-person inquiries.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
SECURITY GUARD
Paladin security
Edmonton, Canada
08.2024 - Current
- Secure premises and personnel by patrolling property, monitoring surveillance equipment and access areas.
- Investigates security breaches, incidents and other alarming behaviors.
- Ensuring the safety and security of patients, staff, and physical and digital assets in healthcare facilities.
- Maintaining accurate and detailed incident reports.
- Doing security watches and putting restraints or pinels on patients who tries to elope and having mental health issues.
SCREENING OFFICER
Garda Security Screening Inc.
Mississauga
03.2023 - 04.2024
- Inspecting passengers' identification documents and boarding passes to confirm that they are valid.
- Checking carry-on bags for explosive materials using x-ray machines or manual searches.
- Monitoring security cameras to look for suspicious activity such as theft or violence.
- Performing pat downs and metal detector scans of passengers to check for concealed weapons or explosives.
- Interacting with passengers to answer questions about screening procedures or concerns about privacy or discrimination conducting routine screenings of luggage using x-ray machines or handheld scanners for explosive devices.
- Performing bag checks for illegal items such as weapons or explosive materials.
- Conducting random checks of carry-on bags to ensure that they comply with airline policies.
- In accordance with CATSA'S SOP, understanding and facilitating the screening process for passengers travelling with sacred or spiritual items.
OFFICE ADMIN/RECEPTIONIST
Energy Saver Tech Ltd.
Caledon
08.2020 - 10.2022
- Demonstrated track record of building reports and instilling comfort in clients.
- Managed all aspects of the HVAC service department.
- Create weekly schedule maintenance report.
- Special talent for identifying clients' needs and presenting effective solutions.
- Excellent interpersonal and communication skills.
- Making invoices on QuickBooks and wave, payrolls.
MANAGER
Petro-Canada
Brampton
02.2022 - 08.2022
- Ensuring 100% compliance with bank deposits.
- Preparing payrolls for the employees.
- Responsible for achieving the store targets and increasing profitability.
- Team management and leadership.
- Preparing business strategies for slow movers and their liquidation.
- Preparing inventory requirements for the store.
- Have the ability to stand for long periods.
CASHIER/CUSTOMER SERVICE
Petro-Canada
Brampton
09.2017 - 01.2022
- Handling all customer issues in a gracious manner in accordance with company policies.
- Resolving all customer complaints in a professional manner while prioritizing customer satisfaction.
- Working with lottery machines with accuracy and redeeming Petro points for gas, car wash, etc.
- Gift card activation and redemption.
- Handling all cash, making the safe drop, and debit/credit card transactions.
- Maintaining the basic hygiene of the store including the checkout desk and displays.
- Understanding customer needs by asking relevant questions.
- Preparing for close to open.
DATA ANALYST
Energy Canada Home Services
Mississauga
11.2016 - 05.2017
- Entering data accurately into computerized databases & excel spreadsheets.
- Data entry speed: 60 wpm with accuracy.
- Data entry, purchased & processed customer orders/payments, filed complete orders, faxing, bank deposits.
- Customer service research handled high volume calls, compliance issues & various office duties.
- Schedule appointments, customer service, filing, faxing & handling high volume calls.
Education
COMPUTER ENGINEERING TECHNICIAN -
Sheridan College Institute of Technology and Advanced Learning
Brampton, OntarioSkills
- Interpersonal skills
- MS Office
- Multilingual
- Entrepreneurial
- Self-managed
- Team oriented
- Keen learner
- Detail focused
- Security procedures
- Surveillance
- Customer service
- Cash handling
- Data entry
- QuickBooks
- Payroll processing
Languages
- English, Highly proficient
- Punjabi, Highly proficient
- Hindi, Highly proficient
Additional Information - Other Licenses
- English, Highly proficient
- Punjabi, Highly proficient
- Hindi, Highly proficient
Personal Information
- English, Highly proficient
- Punjabi, Highly proficient
- Hindi, Highly proficient
Timeline
Collection Technician
DriverCheck
06.2026 - Current
SECURITY GUARD
Paladin security
08.2024 - Current
SCREENING OFFICER
Garda Security Screening Inc.
03.2023 - 04.2024
MANAGER
Petro-Canada
02.2022 - 08.2022
OFFICE ADMIN/RECEPTIONIST
Energy Saver Tech Ltd.
08.2020 - 10.2022
CASHIER/CUSTOMER SERVICE
Petro-Canada
09.2017 - 01.2022
DATA ANALYST
Energy Canada Home Services
11.2016 - 05.2017
COMPUTER ENGINEERING TECHNICIAN -
Sheridan College Institute of Technology and Advanced Learning