Ramandeep Kaur
Kelowna,BC
Summary
Dynamic and results-driven Manager at McDonald’s with a proven track record in staff training and development. Demonstrated exceptional communication and multitasking abilities, enhancing team productivity and customer satisfaction. Adept at fostering a positive work environment, ensuring seamless operations, and addressing customer needs efficiently. Committed to achieving organizational goals through adaptability and a positive attitude.
Overview
4
4
years of professional experience
Work History
Cook
Kelly’s O Bryan’s Neighbourhood
05.2025 - 11.2025
- Prepared diverse menu items adhering to food safety and hygiene standards.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Maintained high levels of cleanliness and organization in kitchen area.
- Assisted in inventory management, ensuring timely restocking of supplies.
Manager
Mcdonalds
12.2024 - 04.2025
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Monitored team productivity and performance to support goals.
Receptionist
oxygen yoga & fitness studio
05.2024 - 01.2025
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Assisted with administrative tasks such as filing documents, copying materials.
- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Managed daily calendar appointments for staff members.
Early Childhood Educator Assistant
Bella ballon childcare centre
09.2024 - 11.2024
- Collaborated effectively with other staff members to ensure quality of care for the children.
- Assisted in transitioning students between classrooms or activities throughout the day.
- Provided nurturing care and support to infants and toddlers in a daycare setting.
- Engaged children in meaningful conversations about their interests.
Supervisor
A&w
05.2022 - 04.2024
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Oversaw the training of new employees on job responsibilities and expectations.
Education
Diploma - Accounting
Kwantlen polytechnic university
Surrey09.2024
Skills
- Staff training and development
- Positive attitude
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Computer skills
LANGUAGES
English - Fluent
Hindi - Fluent
Punjabi - Fluent
French - Beginner
Timeline
Cook
Kelly’s O Bryan’s Neighbourhood
05.2025 - 11.2025
Manager
Mcdonalds
12.2024 - 04.2025
Early Childhood Educator Assistant
Bella ballon childcare centre
09.2024 - 11.2024
Receptionist
oxygen yoga & fitness studio
05.2024 - 01.2025
Supervisor
A&w
05.2022 - 04.2024
Diploma - Accounting
Kwantlen polytechnic university