RAMANDEEP KAUR
Winnipeg,MB
Summary
Seeking for an entry into the area of advancement and challenging environment. An outstanding communicator, self starter always seeking for an opportunity to step into the business world. Independent and dedicated towards the work and self-motivated. Capable to work under the stressful and fast-paced environment. Hard-worker, dedicated and supportive team member to achieve goals.
Overview
7
7
years of professional experience
Work History
TEAM MEMBER
SMOKE'S POUTINERIE
Winnipeg, MB
01.2021 - Current
- Built and maintained working relationships with peers and upper management.
- Interacting with customers to help them in reaching out with their needs, ensure customer satisfaction and enhance customer satisfaction.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in all areas of operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Rotated through series of different stations based on team needs.
- Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
TEAM MEMBER
TIM HORTONS
Winnipeg, MB
08.2020 - Current
- First priority is to enure customer satisfaction by reaching out to their needs and inform them about the new products or services introduced by the brand.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
- Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
- Re-stocking the different areas to meet the demands of the customers.
- Helping the different areas (team members at different position) to meet the customer needs.
- Running up throw the drive- thru to maintain the quality time of the drive- thru.
- Working as a cashier at store front and drive- thru.
- Ensure Co-ordination among the team members and management team to ensure quality and standards delivered to the customers.
- Covered up the shifts of team members in times of need.
CASHIER
ROCK'N DELI
Mississauga, ON
06.2020 - 08.2020
- Opening the store and counting the cash for recording in the cash register.
- Preparation of six salads a day.
- Closing the store and perform the day-end cash functions.
- Checking on the inventory-list for ordering.
- Dealing with customers to ensure satisfaction to the best of my level.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Resolved issues with cash registers, card scanners and printers.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
- Inspected items for damage and obtained replacements for customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
TEAM MEMBER
TIM HORTONS
Mississauga, ON
06.2018 - 08.2020
- Awarded as best team member three times.
- Deal with the customer complaints and sorted them with the best solutions.
- Rotating through different positions to keep the team working efficiently and meet all production targets.
- Updated daily logs with production activities and special incidents to keep the managers well- informed.
- Check the quality of completed products and component materials to comply with manufacturing specifications.
- Consulted with customers to understand their desires and suggest the best product to meet their needs.
- Maintain friendly relation with customers and supportive environment with the team member.
- Helping the baker in preparation of food in busy times.
- Helping the customers in answering their questions or in customization of orders.
- Co-operated to the best extent in the team work to maintain the window time and maintain the standard of Tim Horton.
ADMINISTRATIVE ASSISTANT-Volunteered
DESTINY TRANSPORT GROUP INC.
Brampton, ON
08.2018 - 02.2020
- Performs day to day invoices.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Dealing with the custom brokers to get the border of the drivers cleared.
- Preparation of ACE/ACI manifest.
- Entering and dispatching the load information to drivers.
- Assisting the accountant in free time.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education
Postgraduate Diploma - Business Management
Humber College
2019
Skills
- Data management
- Organization
- Training & Development
- Money handling
- Facility Cleaning
- Familiar with POS system used in the food industry
- POSSESES A KEEN KNOWLEDGE IN SOFTWARES: SAGE 250, MS EXCEL, MS WORD, MS POWERPOINT, EXPERT DISPATCH, BORDER CONNECT, MICROSOFT OUTLOOK
- Eager to learn and looking ahead for growth and advancement
- An active listener possessing good listening skills
Accomplishments
- SAGE 250: Studied, researched and created the company with all the accounts needed to setup the company.
- TOYOTA TOUR: Researched on proper time management (JIT) and co-ordination of different department to get the product finalize at the Toyota Manufacturing Tour.
Additional Information
- ACTIVITIES AND HONORS , Employee of the month (Tim Hortons) Dean's Honor list ( Humber College)
Timeline
TEAM MEMBER
SMOKE'S POUTINERIE
01.2021 - Current
TEAM MEMBER
TIM HORTONS
08.2020 - Current
CASHIER
ROCK'N DELI
06.2020 - 08.2020
ADMINISTRATIVE ASSISTANT-Volunteered
DESTINY TRANSPORT GROUP INC.
08.2018 - 02.2020
TEAM MEMBER
TIM HORTONS
06.2018 - 08.2020
Postgraduate Diploma - Business Management
Humber College