RAMANDEEP KAUR
BEAUMONT
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Artistic Drywall Ltd
02.2020 - 12.2024
- Coordinating meetings,boosting team communication and efficiency
- Managed calls, improving client satisfaction and response times.
- Drafted timely correspondence, ensuring smooth client interactions.
- Scheduled appointments, streamlining office operations.
- Liaised with clients, building strong, lasting relationships.
TEAM MEMBER
Tim Hortons
08.2021 - 01.2023
- Executed daily tasks to ensure efficient operations and high customer satisfaction.
- Enhanced team collaboration, leading to improved service delivery.
- Optimized opening and closing procedures, boosting operational efficiency.
- Resolved customer issues promptly, maintaining a positive experience.
- Implemented process improvements, resulting in smoother daily operations.
Team Member
Freshii
10.2019 - 02.2020
- Delivered exceptional customer service in fast-paced environment, improving guest satisfaction and loyalty.
- Collaborated with team to efficiently manage inventory, ensuring product availability during peak hours.
- Trained new staff on operational procedures, fostering teamwork and enhancing service quality.
- Welcomed customers and helped determine their needs.
Team Supervisor
Tim Hortons
09.2017 - 01.2020
- Managed opening/closing tasks, ensuring smooth daily operations and team readiness.
- Enhanced customer satisfaction through effective service and quick decision-making.
- Utilized time management skills to maintain high efficiency during peak hours.
- Resolved customer issues promptly, leading to improved service ratings.
- Contributed to a collaborative team environment, supporting staff development.
Education
Diploma - Business Administration (Management)
Okanagan College
08.2017
Skills
- Customer service-oriented, Daily and goal-oriented, Strong work ethic, Time management skills, Critical decision making skills
- Schedule management
- Billing and invoicing
- Schedule and calendar management
- Business correspondence
- Customer relations
LANGUAGES
English, Punjabi, Hindi.
Timeline
TEAM MEMBER
Tim Hortons
08.2021 - 01.2023
ADMINISTRATIVE ASSISTANT
Artistic Drywall Ltd
02.2020 - 12.2024
Team Member
Freshii
10.2019 - 02.2020
Team Supervisor
Tim Hortons
09.2017 - 01.2020
Diploma - Business Administration (Management)
Okanagan College