Ramandeep Kaur
Brampton
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Subway
Elmsdale
08.2021 - 10.2024
- Supervised daily operations and maintained store cleanliness and organization.
- Trained and mentored new employees on food preparation and customer service.
- Ensured compliance with health and safety regulations in food handling practices.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Assisted in creating promotional displays to attract customers and boost sales.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Managed the front desk operations including, payments and refunds
Night Shift Worker
Circle k
Elmsdale
06.2023 - 07.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed janitorial, sweeping, mopping, trash removal and cleaning duties.
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained organized stock levels to facilitate efficient product retrieval.
Cashier
Asian food center
Etobicoke
09.2019 - 08.2021
- Assisted customers with product inquiries and payment options effectively.
- Managed cash registers, ensuring accurate cash handling procedures were followed.
- Collaborated with team members to streamline checkout processes during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Trained new cashiers on company policies and operational procedures consistently.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Diploma - Hospitality- Hotel Operations Management
Centennial College
Scarborough08-2021
Skills
- Employee training
- Customer service
- Staff supervision
- Compliance management
- Operational efficiency
- Cash handling
Certification
- Security Guard License
- Emergency CPR/ AED level C
- Smart Serve
- G2 drivers license
Languages
English and Punjabi
Professional
Timeline
Night Shift Worker
Circle k
06.2023 - 07.2024
Supervisor
Subway
08.2021 - 10.2024
Cashier
Asian food center
09.2019 - 08.2021
Diploma - Hospitality- Hotel Operations Management
Centennial College