Ramandeep Kaur
Security Officer
Surrey
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs while handling and resolving conflicts professionally. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Security Officer
Paladin Security
12.2023 - Current
- Respond quickly to emergency situation.
- Complete full building and grounds patrols every hour to spot and investigate concerns.
- Write reports of daily activities and irregularities such as property damage, theft, or employee accidents.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Stock Lead
SoftMoc
06.2023 - 06.2024
- Managed shipment receiving, processing and storage under tight timelines.
- Labeled products rotated stock and fronted merchandise for appealing display.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Received new stock and input values into computer system.
- Maintained effective communication with sales staff regarding product availability, shipment arrivals, and merchandise-related inquiries.
Warehouse Associate
Amazon
01.2021 - 11.2021
- Prepared orders for shipment by picking, packing, and stowing.
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Sales Associate/Stock Associate
Under Armour
07.2019 - 01.2021
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Senior Sales Associate/Shift Supervisor
Esso-7 Eleven
04.2017 - 04.2019
- Trained, coached new sales associates for maximum performance.
- Processed and stocked merchandise in accordance with store standards.
- Handled cash register operations and customer transactions to process payments.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Conducted regular audits of employee timesheets for accuracy and compliance with company policies.
Education
Associate of Arts -
Alexander College
Burnaby, BCSkills
- Problem solving
- Teamwork
- Time Management
- Microsoft Office
- Leadership
- Warehouse Operations
- Verbal and written communication
- Inventory management
Certification
First Aid OFA 1
Timeline
Security Officer
Paladin Security
12.2023 - Current
Stock Lead
SoftMoc
06.2023 - 06.2024
Warehouse Associate
Amazon
01.2021 - 11.2021
Sales Associate/Stock Associate
Under Armour
07.2019 - 01.2021
Senior Sales Associate/Shift Supervisor
Esso-7 Eleven
04.2017 - 04.2019
Associate of Arts -
Alexander College
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