Ramandeep Kaur
Brampton,ON
Summary
Dynamic professional with extensive experience as a Neighborhood Coordinator at Village of Erin Meadows, excelling in crisis intervention. Proven ability to enhance client outcomes through effective problem-solving and training facilitation. Skilled in partnership development and maintaining compliance with social service standards, ensuring impactful community support.
Overview
7
7
years of professional experience
Work History
Neighborhood Coordinator
Village of Erin Meadows
Mississauga
01.2021 - Current
- Review client background information, interview clients to obtain case history and prepare intake reports
- Expert in PGT (public guardian and trustees).
- Assist residents regarding to their property for PGT cases.
- Assess clients' relevant skill strengths and needs
- Assist clients to sort out options and develop plans of action while providing necessary support and assistance
- Assess and investigate eligibility for social benefits
- Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
- Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning
- Participate in the selection and admission of clients to appropriate programs
- Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
- Meet with clients to assess their progress, give support and discuss any difficulties or problems
- Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
- Advise and aid recipients of social assistance and pensions
- Provide crisis intervention and emergency shelter services
- Implement and organize the delivery of specific services within the community
- Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
- Mobilise and coordinate volunteer resources and activities for a range of organizations such as human service agencies, health care facilities, arts and sports, etc.
- May maintain program statistics for purposes of evaluation and research
- May supervise social service support workers and volunteers.
Pharmacy Assistant
Dreamcrest Pharmacy
Mississauga, ON
01.2021 - 04.2021
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Updated computer system with current customer, payment and inventory information.
Clinical Research Coordinator
Dayanand Medical College and Hospital
Ludhiana, Punjab, India
04.2018 - 03.2019
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
Education
Leadership In Senior Living - Health Care Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONGlobal Business Management - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2020
Health Care Management - Health Care Management
Northern College of Applied Arts And Technology
Haileybury, ON12.2019
Doctor Of Pharmacy - Pharmacy
Info Soviet Friendship College
Punjab, India04.2018
Skills
- Training facilitation
- Emergency preparedness
- Volunteer management
- Partnership development
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
Publication: A cross-sectional study of errors in physicians orders’ of anti seizure
medications among people with epilepsy from rural India
j o u r n a l h o m e p a g e : w w w . e l s e v i e r . c o m / l o c a t e / y e b e h
Timeline
Neighborhood Coordinator
Village of Erin Meadows
01.2021 - Current
Pharmacy Assistant
Dreamcrest Pharmacy
01.2021 - 04.2021
Clinical Research Coordinator
Dayanand Medical College and Hospital
04.2018 - 03.2019
Leadership In Senior Living - Health Care Management
Conestoga College Institute of Technology And Advanced Learning
Global Business Management - Business
Conestoga College Institute of Technology And Advanced Learning
Health Care Management - Health Care Management
Northern College of Applied Arts And Technology
Doctor Of Pharmacy - Pharmacy
Info Soviet Friendship College