Ramandeep Kaur
Brampton,ON
Summary
Dynamic leader with a proven track record at MetroGreen Logistics, adept in strategic planning and resource allocation. Excelled in enhancing team productivity and customer service, leading a team of 30 to surpass production targets. Skilled in work assignment delegation and performance monitoring, recognized for exceptional employee training and problem-solving capabilities.
Overview
6
6
years of professional experience
Work History
Team Lead,Operations Speciality
MetroGreen Logistics
BRAm, Ontario
07.2021 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Led a team of 30 individuals in achieving production targets and meeting SLAs.
- Collaborated with management team to implement new work procedures or policies.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Maintained accurate records of employee attendance and task completion times.
Office Administrator
Park For U
Toronto, Ontario
06.2020 - 12.2025
- Automated office operations by managing client correspondence and data communications.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
Customer Service Representative
Millenium 1 Solution
Brampton, Ontario
01.2020 - 07.2020
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Canadore College
North Bay, ON04-2019
Skills
- Work assignment delegation
- Trend tracking
- Performance monitoring
- Resource allocation
- Strategic planning
- MS Office
- Sage X3 Super user
- RF Technology
- MRP Systems
Timeline
Team Lead,Operations Speciality
MetroGreen Logistics
07.2021 - Current
Office Administrator
Park For U
06.2020 - 12.2025
Customer Service Representative
Millenium 1 Solution
01.2020 - 07.2020
High School Diploma -
Canadore College
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