Ramandeep Kaur
Calgary,AB
Summary
Customer-Focused Hospitality Professional Dedicated Hospitality and Tourism Specialist Aspiring Hospitality Manager with a Commitment to Excellence Service-Oriented Professional in Hospitality and Tourism Motivated Hospitality Expert with a Focus on Customer Satisfaction
Overview
11
11
years of professional experience
1
1
Certification
Work History
cartering
Stampede
Calgary, Canada
11.2024 - Current
- Managed a team of diverse staff members to ensure smooth operations
- Played a key role in maintaining and organizing building maintenance systems
- Delivered excellent customer service to enhance guest satisfaction
Food and Beverage Server
Royal Hotel
Bathinda, India
01.2021 - 12.2022
- Provided exceptional service to a wide range of customers with varying dietary preferences
- Collaborated with kitchen staff to streamline the preparation and service of meals
- Improved customer experience by recommending menu options and ensuring satisfaction
Food and Beverage Server
Royal Hotel
Bathinda, India
01.2014 - 12.2017
- Provided exceptional service to a wide range of customers with varying dietary preferences
- Collaborated with kitchen staff to streamline the preparation and service of meals
- Improved customer experience by recommending menu options and ensuring satisfaction
Education
Hospitality and tourism management - hospitality operations and customer service management
Olds college of agriculture and technology
B.A. - communication, organizational management, and cultural studies
Mata sundri university girls college
Skills
- Exceptional customer service
- Communication abilities
- Team collaboration
- Problem-solving skills
- Managing fast-paced environments
- Attention to detail
- Workplace safety
- Operational compliance
Certification
- ProServe Certification
- ProTect Certification
- First Aid/CPR
- WHMIS Certification
- Respect in the Workplace
- Food Safety Certification
- Fire Extinguisher Training
- Safe Travel Planner Certification
References
Available upon request
Activities
- Active participant in cultural and community events.
- Enjoy traveling, exploring diverse cuisines, and discovering new destinations.
- Passionate about listening to music, fostering connections through shared meals, and engaging in team-building activities.
- Committed to personal growth through hobbies like reading and outdoor adventures.
Timeline
cartering
Stampede
11.2024 - Current
Food and Beverage Server
Royal Hotel
01.2021 - 12.2022
Food and Beverage Server
Royal Hotel
01.2014 - 12.2017
Hospitality and tourism management - hospitality operations and customer service management
Olds college of agriculture and technology
B.A. - communication, organizational management, and cultural studies
Mata sundri university girls college
Similar Profiles
Nathan LauerNathan Lauer
Bartender/Manager at StampedeBartender/Manager at Stampede
Sandra Sierra De BecerrilSandra Sierra De Becerril
Production Worker at StampedeProduction Worker at Stampede
Jaskarn GillJaskarn Gill
Cashier Assistant at StampedeCashier Assistant at Stampede