RAMANDEEP KAUR
Supervisor , Team Leader
Prince George,BC
Summary
Proactive professional with experience in efficiency improvement, environmental health and safety and equipment management. Frequently praised as quality-oriented by peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
RICKY'S ALL DAY GRILL
Prince George, BC
01.2022 - Current
- Followed recipes set by establishment to meet nutritional requirements
- Prepared special food items as needed for therapeutic diets
- Monitored food items, maintaining minimum guidelines for temperature, taste and quality
- Scheduled staff shifts, considering peak times and individual availability.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Assisted in training new employees on shift operations.
- Managed daily workflow and scheduled staff for adequate coverage.
- Analyzed sales data to identify trends and areas for improvement.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Utilized POS systems efficiently for order processing and inventory management.
- Checked orders for quality and completeness.
LINE COOK
FARMHOUSE BY LOCALS
Prince George, Canada
08.2023 - 11.2024
- Attended employee meetings, suggesting process improvements to management
- Prepared variety of dishes using industrial kitchen equipment
- Monitored food items, maintaining minimum guidelines for temperature, taste and quality
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Stocked and restocked kitchen supplies as needed.
COOK
ROCKFORD
Prince George, Canada
07.2023 - 08.2023
- Attended employee meetings, suggesting process improvements to management
- Prepared variety of dishes using industrial kitchen equipment
- Monitored food items, maintaining minimum guidelines for temperature, taste and quality
COOK
CANADIAN BREWHOUSE
Prince George, BC
08.2022 - 06.2023
- Attended employee meetings, suggesting process improvements to management
- Prepared variety of dishes using industrial kitchen equipment
- Monitored food items, maintaining minimum guidelines for temperature, taste and quality
Customer Service Representative
McDonald’s
Prince George
12.2021 - 06.2022
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Addressed customers courteously using suitable methods and problem-solving skills
- Updated and maintained database with accurate customer information and timely data entry
Customer Service Associate
FRESH TOMATO PIE PIZZA
Prince George, BC
01.2021 - 06.2021
- Contacted customers to give accurate feedback on progress of inquiries
- Opened and maintained customer accounts by recording account information
- Built sustainable customer relationships of trust through open and interactive communication
50/50 Raffle Ticket Seller
PG HOSPICE
Prince George, BC
06.2019 - 12.2020
- Responded promptly to customer queries to increase overall satisfaction
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Used knowledge of company products and services to recommend solutions to customers
- Generated leads and located opportunities for market expansion and business growth
Chinese Banquet Kitchen Helper
GOOD CHEF
Prince George, BC
03.2019 - 06.2020
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
- Sliced, cut or ground meat, poultry and seafood to prepare for cooking
- Cut various foods, such as fruits and vegetables, to prepare for cooking and serving
- Made special dressings and sauces as condiments for sandwiches
Education
BUSINESS MANAGEMENT -
COLLEGE OF NEW CALEDONIA
Prince George12.2020
Skills
- Attentive to Detail
- Hospitality Management
- POS Transactions
- Guest Experiences
- Guest Satisfaction
- Profit Target Achievement
Certification
Food Handler
References
References available upon request.
Timeline
LINE COOK
FARMHOUSE BY LOCALS
08.2023 - 11.2024
COOK
ROCKFORD
07.2023 - 08.2023
COOK
CANADIAN BREWHOUSE
08.2022 - 06.2023
Shift Leader
RICKY'S ALL DAY GRILL
01.2022 - Current
Customer Service Representative
McDonald’s
12.2021 - 06.2022
Customer Service Associate
FRESH TOMATO PIE PIZZA
01.2021 - 06.2021
50/50 Raffle Ticket Seller
PG HOSPICE
06.2019 - 12.2020
Chinese Banquet Kitchen Helper
GOOD CHEF
03.2019 - 06.2020
Food Handler
BUSINESS MANAGEMENT -
COLLEGE OF NEW CALEDONIA
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