Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ramandeep Kaur

Winnipeg,MB

Summary

Skilled Care Provider assisting elderly, Children, or persons with disabilities with daily living activities in-home or within care facility. Helping patients with self care and hygiene and provide companionship as well as Offers enhanced care with flexible learning approach for patients. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Fairfax Community Resources
08.2024 - Current

• Provides direct assistance to the participant in self-help, socialization, and adaptive skills, training, retention, and improvement.

  • Provides assistance and training on independent community living skills, such as personal hygiene, light housework, laundry, meal preparation, transportation, grocery shopping, and medication and money management.
  • Participates in the development and implementation of each individuals support plan.

• Assist Individuals with profound intellectual disabilities and autism with completion of

everyday tasks in order to achieve as much independence as capable of.

• Assists client with administering medication assists client on dally activities,

bathing, grooming. feeding and light housekeeping ensure client is safe and taking care of.

• Medication trained staff assists client with mild intellectual and physical disabilities provide

supervision and guidance for client during skill building activities.

Supervisor

Tim Hortons
10.2020 - Current
  • On team member performance
  • Complies with and enforces all, operating standards
  • Maintains a solid knowledge of product and services available in unit
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
  • Achieved results by working with staff to meet established targets.

Cashier

Walmart
06.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Teacher

Akal Academy International
06.2016 - 09.2017
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Designed curriculum materials for special education students, facilitating inclusive learning.

Education

Hospitality Foundation -

Centennial College
Scarborough, Ontario
08.2019

Public Relations And Event Management -

Sault College of Applied Arts And Technology
Sault Ste. Marie, ON
12.2018

Bachelor Of Business Administration - 3 Years Degree

Bebe Nanaki University
Punjab, India
05.2016

Skills

  • Excellent customer service skills
  • Patience and Advocacy
  • Both verbal and written Communication
  • Proficient with Microsoft word, Excel and Powerpoint
  • Active listener and multitasking
  • Problem solving and decision Making
  • Developmental Disability
  • Produce Knowledge and detail Oriented
  • Flexible and adaptable to work Environment
  • Guest and client satisfaction
  • Time management skills

Certification

  • FIRST AID, CPR C, AED
  • NCI
  • WHMIS
  • PHIA
  • Security License

Languages

English
Punjabi
Hindi

Timeline

Direct Support Professional

Fairfax Community Resources
08.2024 - Current

Cashier

Walmart
06.2022 - 09.2023

Supervisor

Tim Hortons
10.2020 - Current

Teacher

Akal Academy International
06.2016 - 09.2017

Hospitality Foundation -

Centennial College

Public Relations And Event Management -

Sault College of Applied Arts And Technology

Bachelor Of Business Administration - 3 Years Degree

Bebe Nanaki University
Ramandeep Kaur