Hi, I’m
Ramandeep Kaur
Winnipeg,MB
Summary
Proven Office Manager with a track record of enhancing office operations and customer relations at ICW Immigration. Skilled in office administration and multi-tasking, adept at improving efficiency and streamlining processes. Excelled in managing vendor relationships and mentoring staff, significantly boosting team productivity. Demonstrates exceptional organizational skills and a commitment to maintaining confidentiality and fostering positive customer experiences.
Overview
6
years of professional experience
Work History
ICW Immigration
Office Manager
01.2023 - Current
Job overview
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Dollarma
Team Leader
11.2021 - Current
Job overview
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Sailors Group Ltd.
Administrative Office Manager
09.2022 - 12.2022
Job overview
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Touchstone Educationals
Accountant Clerk
08.2018 - 07.2021
Job overview
- Prepared financial statements, business activity reports, annual budgets and other records.
- Developed customized financial reports for various departments, enabling informed decision-making and resource allocation.
- Assisted in the development of financial policies and procedures, contributing to improved efficiency and compliance within the organization.
- Ensured accuracy in inventory valuation through consistent monitoring and reconciliation of physical counts with accounting records.
- Ensured timely payments to vendors with diligent invoice processing and proactive communication.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Education
Red River College PolytechnicWinnipeg, MB
Advanced Diploma from International Business
09.2021
University Overview
- GPA 4.0 out of 4.0
- Relevant Coursework: International Marketing, Global Supply Chain Management, Cross-Cultural Management, International Finance.
- Senior Project: Developed a comprehensive market entry strategy for a U.S. company expanding into the Asian market, focusing on cultural considerations and logistical challenges.
- Skills Developed: Strong analytical skills with a focus on global market trends, cross-cultural communication, and strategic planning.
Punjab UniversityChandigarh, India
Master's of Commerce from Accounting And Management
08.2020
University Overview
- Relevant Coursework: Financial Management, Business Analytics, Advanced Accounting, Marketing Strategies.
- Thesis: "The Impact of Financial Technologies on Small Business Growth," focusing on emerging trends and strategies for adoption.
- Skills Developed: Proficient in financial analysis and modeling, with strong data interpretation and project management skills.
Punjab UniversityChandigarh, India
Bachelor in Commerce from Accounting And Management
08.2018
University Overview
- Relevant Coursework: Financial Accounting, Managerial Accounting, Business Law, Management Principles, Auditing.
- Projects: Conducted a comprehensive analysis of a local business’s financial health, providing actionable recommendations for cost reduction and improved efficiency.
- Skills Developed: Strong foundation in financial reporting and analysis, effective budgeting techniques, and enhanced organizational skills.
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Office Manager
ICW Immigration
01.2023 - Current
Administrative Office Manager
Sailors Group Ltd.
09.2022 - 12.2022
Team Leader
Dollarma
11.2021 - Current
Accountant Clerk
Touchstone Educationals
08.2018 - 07.2021
Red River College Polytechnic
Advanced Diploma from International Business
Punjab University
Master's of Commerce from Accounting And Management
Punjab University
Bachelor in Commerce from Accounting And Management
Similar Profiles
Jugraj SinghJugraj Singh
Account Administrator at ICW immigrationAccount Administrator at ICW immigration
Zack ReddZack Redd
Caregiver at ICWCaregiver at ICW
Troy HurleyTroy Hurley
Data Governance Analyst at ICW GROUP INSURANCE COMPANYData Governance Analyst at ICW GROUP INSURANCE COMPANY
Gurwinder KaurGurwinder Kaur
Cleaner at Sunrise EnterprisesCleaner at Sunrise Enterprises
Raven AbigosisRaven Abigosis
Sales Associate at GameStopSales Associate at GameStop