Ramandeep Kaur
Calgary,AB
Summary
Experienced with managing office operations, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
6
6
years of professional experience
Work History
Office Administrator
Commissionaires
06.2024 - Current
- Aided in employee onboarding, processing new enrolments as well as keeping track of their training and facilitating smooth transition into team.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Kept track of various documentation required for different position.
- Demonstrated multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks.
- Assisted in various projects fo the smooth running of HR department.
- Processing enrolments in the benefit program of the company along with keeping track of eligibility of employees.
Mortgage Assistant
Mortgage Alliance
04.2024 - 06.2024
- Improving efficiency by streamlining document collection and verification procedures.
- Assisting in mortgage application process and follow-up with clients and third-party vendors.
- Attention to detail when reviewing documents for completeness and accuracy.
- Collaborated with title companies, and attorneys to ensure smooth closings for all parties involved.
- Collecting, compiling and updating paperwork.
Customer Experience Specialist
Air Canada
05.2022 - 03.2024
- Assisting customers with flight check in procedure, ticketing and baggage handling.
- Address issues related to lost baggage, flight changes, missed connections, and other travel related queries.
- Maintained effective communication with ground crew, airline staff, and colleagues to ensure safe operation.
- Responded proactively and positively to rapid change.
- Verifying documents, handling payments, rebooking to ensure smooth journey for customers.
Security Officer
Gardaworld
10.2020 - 04.2022
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Supervised teams of 5-7 people.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Office Coordinator
Kandor Accounting Services
09.2018 - 05.2019
- Provided administrative support to staff members, assisting with daily tasks as needed.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Education
Certificate Course - Applied Business Management
University of Manitoba
09.2020
BBA - Bachelor of Business Administration
SAS College
04.2018
Skills
- Customer Service
- Multitasking
- Leadership
- Time Management
- Administrative Support
- Detail Oriented
Timeline
Office Administrator
Commissionaires
06.2024 - Current
Mortgage Assistant
Mortgage Alliance
04.2024 - 06.2024
Customer Experience Specialist
Air Canada
05.2022 - 03.2024
Security Officer
Gardaworld
10.2020 - 04.2022
Office Coordinator
Kandor Accounting Services
09.2018 - 05.2019
Certificate Course - Applied Business Management
University of Manitoba
BBA - Bachelor of Business Administration
SAS College