Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ramandeep Kaur

Summary

Promoting customer engagement with positive attitude and winning smile. Career background with Marketing and Sales professional skills. Consistently honest with commitment to excellence for business.

Overview

8
8
years of professional experience

Work History

Customer Service Manager

Walmart
04.2023 - Current
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.

Customer Service Representative

Bank of Montreal
07.2021 - 09.2022
  • Resolved customer financial complaints with empathy, resulting in increased client loyalty and overall business growth.

Food Service Supervisor

Burger King
09.2018 - 03.2021
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Retail Sales Associate

Shopper Drug Mart
10.2018 - 06.2020

Customer Service Representative

TORONTO TRANIST COMMISON
02.2017 - 12.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Post-Secondary Diploma in Marketing Management - Marketing Management - Financial Services

Lambton College of Applied Arts And Technology
Toronto, ON
08.2017

Bachelor of Business Administration -

Punjabi University Patiala
Punjab, INDIA
05.2014

Skills

  • Complaint resolution
  • Excellent communication and interpersonal skills
  • Leadership skills developed through my studies and work experience with different employment which helps me to co-operate with team members and accomplishment the target with quality and oriented
  • Cash Handling

Accomplishments

  • 6 week International Internship through AIESEC in China(Nanjing 2013) with project based experience.
  • 6 Week Mutual funds investment project based experience in Bajaj Capital Ltd. Ludhiana(Punjab) India.

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Manager

Walmart
04.2023 - Current

Customer Service Representative

Bank of Montreal
07.2021 - 09.2022

Retail Sales Associate

Shopper Drug Mart
10.2018 - 06.2020

Food Service Supervisor

Burger King
09.2018 - 03.2021

Customer Service Representative

TORONTO TRANIST COMMISON
02.2017 - 12.2017

Post-Secondary Diploma in Marketing Management - Marketing Management - Financial Services

Lambton College of Applied Arts And Technology

Bachelor of Business Administration -

Punjabi University Patiala
Ramandeep Kaur