Ramandeep Kaur
Summary
Promoting customer engagement with positive attitude and winning smile. Career background with Marketing and Sales professional skills. Consistently honest with commitment to excellence for business.
Overview
8
8
years of professional experience
Work History
Customer Service Manager
Walmart
04.2023 - Current
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
Customer Service Representative
Bank of Montreal
07.2021 - 09.2022
- Resolved customer financial complaints with empathy, resulting in increased client loyalty and overall business growth.
Food Service Supervisor
Burger King
09.2018 - 03.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Retail Sales Associate
Shopper Drug Mart
10.2018 - 06.2020
Customer Service Representative
TORONTO TRANIST COMMISON
02.2017 - 12.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Post-Secondary Diploma in Marketing Management - Marketing Management - Financial Services
Lambton College of Applied Arts And Technology
Toronto, ON08.2017
Bachelor of Business Administration -
Punjabi University Patiala
Punjab, INDIA05.2014
Skills
- Complaint resolution
- Excellent communication and interpersonal skills
- Leadership skills developed through my studies and work experience with different employment which helps me to co-operate with team members and accomplishment the target with quality and oriented
- Cash Handling
Accomplishments
- 6 week International Internship through AIESEC in China(Nanjing 2013) with project based experience.
- 6 Week Mutual funds investment project based experience in Bajaj Capital Ltd. Ludhiana(Punjab) India.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Manager
Walmart
04.2023 - Current
Customer Service Representative
Bank of Montreal
07.2021 - 09.2022
Retail Sales Associate
Shopper Drug Mart
10.2018 - 06.2020
Food Service Supervisor
Burger King
09.2018 - 03.2021
Customer Service Representative
TORONTO TRANIST COMMISON
02.2017 - 12.2017
Post-Secondary Diploma in Marketing Management - Marketing Management - Financial Services
Lambton College of Applied Arts And Technology
Bachelor of Business Administration -
Punjabi University Patiala