Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Ramandeep Kaur

Calgary,AB

Summary

Organized and hardworking candidate successful at managing multiple priorities with a positive attitude. Dependable team player with great communication and organizational skills. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Freshco
09.2024 - Current
  • Greeting customers entering store and responded promptly to customer needs.
  • Welcoming customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Cashier

Freshco
01.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Customer Service Agent

Executive Aviation
09.2023 - 12.2023
  • Helping passenger's check-in.
  • Supporting self-serve kiosks.
  • Support customers pertaining to their travels.
  • Preparing aircraft for on-time departures.
  • Facilitating deplaning and boarding of passengers.
  • Greeting passengers who are arriving from flights.
  • Following airline specific check-in policies and procedures.
  • Positively work airline crew.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.

Education

Master of Science - Information Technology

Punjabi University
Patiala, India
2011

Skills

  • Customer Service excellence
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Computer Literacy
  • Adaptability and Flexibility
  • Cash Handling
  • Payment Processing
  • Refunds and exchanges
  • Decision Making Aptitude
  • Reliability and punctuality
  • Promotions and Discounts Understanding
  • Honest and Dependable
  • Problem-Solving

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

First Aid, CPR & AED

Food Safety

Home Child Care Crash Course

References

Lynn- Manager Freshco(Whitehorn, Calgary)- 4038018537

Frazer Bonin – Owner of FreshCo (Confederation & Laurier, Saskatoon) – 3063847474

Arshdeep Kaur – Manager FreshCo – 306880391

Timeline

Cashier

Freshco
09.2024 - Current

Cashier

Freshco
01.2024 - 07.2024

Customer Service Agent

Executive Aviation
09.2023 - 12.2023

Master of Science - Information Technology

Punjabi University

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Ramandeep Kaur