Ramandeep Kaur

Client : Canada Post

• Collaborated with business stakeholders from CPC side to define project scope, objectives, and deliverables, develop and maintain project plans, tracking progress and mitigating risks
• Followed all the Agile principles and practices including sprint planning, daily stand-ups, and retrospective meetings for efficient project execution and continuous improvement
• Conducted comprehensive software testing using Zephyr, resulting in a 14% decrease in post-release defects and improved software quality.
• Implemented innovative testing strategies that minimized risks associated with new product releases while maximizing resource utilization.
• Mentored junior testers in best practices and methodologies, fostering a culture of continuous learning and growth within the team.
• Championed the adoption of agile methodologies within the team, leading to shorter release cycles and enhanced collaboration among stakeholders.
• Continuously updated knowledge of emerging technologies through research and professional development opportunities, ensuring cutting-edge testing approaches were utilized in each project phase.
• Verified acceptance by developing and implementing automated and manual application features and regression tests.
• Executing and handling all the weekly/bi-weekly and monthly production deployments.
• Partnered with developers to design and implement new features for a customer-facing application, which saw a 24% increase in user engagement metrics.
• Identified critical defects with thorough analysis, contributing to improved product performance and customer satisfaction.
• Led a team of technical testers, effectively delegating tasks and monitoring progress for timely project completion.
• Introduced risk-based testing techniques that prioritized high-impact areas of application functionality, ensuring optimal allocation of resources towards critical components.
• Performed comprehensive regression testing on software updates, ensuring seamless integration with existing systems and minimal disruption to end users.
• Developed custom test scripts for complex scenarios, resulting in more accurate test results and higher confidence in product functionality.
• Managed defect tracking systems, maintaining clear communication channels between testers and developers for prompt resolution of issues.

Client: AT & T, USA

• Client team requirements gathering, Preparation of Test Plans, Test Cases and Test Strategy document and Execution of test cases
• Complete front-end testing of the application One Point Universal System (OPUS) , backend testing and end to end testing integrated with third party vendors.
• Defect management and tracking was done through the tool: Clear quest.
• Led successful software deployments, minimizing disruptions to end-users during critical system upgrades.