Ramandeep Kaur
12609,98 Avenue,Surrey,BC
Summary
At Punjabi Cuisine, I spearheaded initiatives that significantly enhanced customer satisfaction through streamlined front desk operations and effective complaint resolution. My expertise in budgeting and team building, coupled with a strong focus on health and safety compliance, has consistently improved operational efficiency and staff morale.
Overview
1
1
year of professional experience
Work History
Reception Manager
Punjabi Cuisine
06.2023 - Current
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Ensured compliance with health and safety regulations by conducting regular facility inspections and addressing any concerns immediately.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
Education
Associate Of Arts - Arts Education
Coquitlam College
Coquitlam, BCSkills
- Customer service focus
- Budgeting and Financials
- Staff Training and Development
- Data entry proficiency
- Team building expertise
Languages
English
Full Professional
Timeline
Reception Manager
Punjabi Cuisine
06.2023 - Current
Associate Of Arts - Arts Education
Coquitlam College
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