RAMANDEEP KAUR
Vancouver,BC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Produce Manager
Walmart
Port Coquitlam, British Columbia
2024.01 - Current
- Assisted customers with produce questions and special orders.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Trained and coached new team members.
- Assigned work and monitored performance of project personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
Produce Stocker
Walmart
Port Coquitlam, British Columbia
2022.09 - 2024.01
- Updated product labels to reflect accurate pricing.
- Replenished items to maintain stock availability.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Greeted customers and retrieved requested products to drive satisfaction.
- Organized store by returning merchandise to proper areas and restocking displays.
Customer Service Manager
D-Mart
Patiala, Punjab
2021.08 - 2022.07
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
Education
Post-Baccaleurate Diploma - Technical Management And Services
Kwantlen Polytechnic University
Surrey, BC2024-01
Bachelor of Science - Computer Engineering
Thapar Institute of Engineering And Technology
India2021-08
Skills
- Equipment Cleaning
- Product Labeling
- Stock Rotation
- Price Checking
- Customer Service
- Storage Management
- Clear Communication
- Quality Control Analysis
- Retail management background
Timeline
Produce Manager
Walmart
2024.01 - Current
Produce Stocker
Walmart
2022.09 - 2024.01
Customer Service Manager
D-Mart
2021.08 - 2022.07
Post-Baccaleurate Diploma - Technical Management And Services
Kwantlen Polytechnic University
Bachelor of Science - Computer Engineering
Thapar Institute of Engineering And Technology