Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanpreet Kaur

Calgary,AB

Summary

Demonstrated ability to adapt and excel in high-pressure environments, ensuring efficient resolution of issues. Skilled in both hospitality and surveillance, consistently achieving high accuracy in transactions and emergency responses. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

2
2
years of professional experience

Work History

Concierge/Front Desk Agent

Commissionaires
08.2023 - Current
  • Assisted families with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Maximized Families satisfaction by promptly addressing concerns and resolving issues.

Security Guard

Guardteck Security
05.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Security Guard (Casual)

LNN Protection Services
03.2023 - Current
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Event Security Guard

Xa Security
07.2023 - 09.2023
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
  • Permitted entry with escort for approved persons into secure locations.
  • Completed full building and grounds patrols to spot and investigate concerns.

Cashier

7 Eleven
01.2023 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Business Administration, Human Resources Major

Bow Valley College
Calgary, AB
12.2024

Skills

  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving
  • Excellent Multitasking
  • Telephone Etiquette
  • Hospitality
  • Exceptional communication

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Concierge/Front Desk Agent

Commissionaires
08.2023 - Current

Event Security Guard

Xa Security
07.2023 - 09.2023

Security Guard

Guardteck Security
05.2023 - Current

Security Guard (Casual)

LNN Protection Services
03.2023 - Current

Cashier

7 Eleven
01.2023 - 03.2023

Business Administration, Human Resources Major

Bow Valley College

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Amanpreet Kaur