RAMANDEEP KAUR
BRAMPTON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
8
years of professional experience
Work History
SUPERVISOR
SBE Canada Ltd.
11.2022 - Current
- Successfully manages the KPI's of a group of 20+ technicians
- Enforces safety policies and recommends changes to meet safety standards and laws
- Leads staff to complete assigned duties, which may include scheduling work, making work assignments, managing performance, and recommending personnel actions
- Offers ways to improve the repair process and maintain to lower cost per unit
- Runs quality control inspection on units to ensure quality
- Inspects, identify, and assists to correct unsafe conditions, ensures safety procedures are followed, and reports workplace incidents
- Produces periodic reports
- Resolved incorrect invoices, shipping errors, and quality issues
- Meetings with client and presenting the data via text, graphs or tables
- Performs inventory control, ensuring adequate levels of parts, equipment, and supplies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
TEAM LEAD
SBE Canada Ltd.
11.2019 - 11.2022
- Managing day-to-day activities of the team
- Motivating team to achieve company targets
- Provide ideas to team that how they can increase production
- Conducting training of the team on organisation processes
- Responsible for production
- Contributing to the growth of organisation while working together with team and innovative site ideas
- Daily reporting of Teams KPIS, and makes sure they are achieved
- Set up shifts prior to team coming on.
ELECTRONIC TECHNICIAN
SBE Canada Ltd.
08.2018 - 11.2019
- Disassembly of the wireless electronic devices for its failure cause and inspection of internal components for liquid or physical damage
- Perform RF diagnostics, failure analysis, and enter the analysis results in electronic complaint handling system
- Identify and trace equipment faults, and adjust, replace or repair the equipment
- Re-assemble unit with new cosmetic parts as per the requirement using procedures and guidelines provided
- Test all functionality of unit, before moving along to the next process
- Compile logs, operational data and maintenance reports
- Must comply with ESD, 5S and PPE policy
- Daily production must comply with expectation for quality and output
- Work with team and management to meet and maintain goals.
Cashier
Subway
09.2016 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
BACHELOR OF COMPUTER SCIENCE AND ENGINEERING -
Sri Guru Granth Sahib World University
POST-GRADUATE DIPLOMA IN WIRELESS INFORMATION NETWORKING -
Sir Sanford Fleming College
04.2018
Skills
- Project Management
- Leadership
- Communication
- Microsoft Excel
- Budget Planning
- People Management
- Strategic Planning
- SQL
- Windows
- AWS
- VMware
- Inventory Control
- Processes and procedures
- Operations Management
- Audit reporting
- Data Analysis
References
References available upon request
Timeline
SUPERVISOR
SBE Canada Ltd.
11.2022 - Current
TEAM LEAD
SBE Canada Ltd.
11.2019 - 11.2022
ELECTRONIC TECHNICIAN
SBE Canada Ltd.
08.2018 - 11.2019
Cashier
Subway
09.2016 - 04.2018
BACHELOR OF COMPUTER SCIENCE AND ENGINEERING -
Sri Guru Granth Sahib World University
POST-GRADUATE DIPLOMA IN WIRELESS INFORMATION NETWORKING -
Sir Sanford Fleming College
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