RAMANDEEP KAUR
Surrey,BC
Summary
An enthusiastic and motivated individual interested in securing a medical office administrator position with 2 years of relevant work experience, a keen interest in medical terminology and office procedures, and a commitment to upholding high efficiency, accuracy, and patient satisfaction standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Toronto Regional wound Healing clinic
02.2023 - 03.2024
- Handled 200+ incoming calls daily, scheduled and rescheduled appointments, and effectively provided information on clinic services
- Managed the inventory, ordered the medical supplies, and arranged medical representative meetings with doctors
- Maintained calendars of 7 dermatologists, wound care specialists, and a chiropodist
- Prioritize tasks or responsibilities based on urgency for maximum outcomes
- Coordinated effectively with various healthcare services and clients and maintained patient records
- Navigated independently and constructively through difficult situations
- Set up rooms for biopsies, prepared samples for lab processing, and performed the physical duties of the position
- Triaged 70+ referral letters and streamlined instruments and equipment, ensuring all were cleaned, in good working condition, and organized for the physicians.
Medical Office Assistant
Royal West Medical Centre
06.2022 - 01.2023
- Performed urine analysis and assisted the physician with various procedures (i.e
- Ear irrigations, wart removals, and collection of urine samples
- Helped with billing preparation, payment processing, patient record management, and ensuring compliance with HIPAA regulations
- Updated and verified patient history, pharmacy information and prescriptions
- Provided exceptional customer service with strong communication skills.
Pharmacy Assistant
Mata Kaushalya hospital
06.2018 - 10.2018
- Assisted with dispensing activities, such as filling and labeling medication
- Answered telephones and provided information about order status, store hours, and pharmacy procedures Kept the pharmacy counter and related areas clean, neat, and organized.
Education
Medical Office Administration -
CDI College
Montreal, Quebec09.2022
Diploma in Pharmacy -
Govt. Polytechnic College
Patiala, India10.2018
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- HIPAA Regulations
- Managing patient records
- Phone and Email Etiquette
- Patient Scheduling
- Medical Terminology
- EMR Software
- Electronic Charting
- Collaboration and Teamwork
- Time Management
- Supply Ordering
- Workload Management
References
Available upon request
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Certification
- CMAA: Certified Medical Administrative Assistant
- Standard first Aid and CPR Level C/AED
Timeline
Medical Office Assistant
Toronto Regional wound Healing clinic
02.2023 - 03.2024
Medical Office Assistant
Royal West Medical Centre
06.2022 - 01.2023
Pharmacy Assistant
Mata Kaushalya hospital
06.2018 - 10.2018
Medical Office Administration -
CDI College
Diploma in Pharmacy -
Govt. Polytechnic College
Similar Profiles
Shoni GravesShoni Graves
Staff RN at St Joes Regional Wound Healing CenterStaff RN at St Joes Regional Wound Healing Center
Shelby HolcombShelby Holcomb
Wound Care Registered Nurse at Saline Wound Healing CenterWound Care Registered Nurse at Saline Wound Healing Center
Karen HumphreyKaren Humphrey
RN, wound care at Center for Advanced Wound HealingRN, wound care at Center for Advanced Wound Healing