RAMANDEEP KAUR
Surrey,BC
Summary
An enthusiastic and motivated individual interested in securing a medical office administrator position with 2 years of relevant work experience, a keen interest in medical terminology and office procedures, and a commitment to upholding high efficiency, accuracy, and patient satisfaction standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Toronto Regional wound Healing clinic
02.2023 - 03.2024
- Handled 200+ incoming calls daily, scheduled and rescheduled appointments, and effectively provided information on clinic services
- Managed the inventory, ordered the medical supplies, and arranged medical representative meetings with doctors
- Maintained calendars of 7 dermatologists, wound care specialists, and a chiropodist
- Prioritize tasks or responsibilities based on urgency for maximum outcomes
- Coordinated effectively with various healthcare services and clients and maintained patient records
- Navigated independently and constructively through difficult situations
- Set up rooms for biopsies, prepared samples for lab processing, and performed the physical duties of the position
- Triaged 70+ referral letters and streamlined instruments and equipment, ensuring all were cleaned, in good working condition, and organized for the physicians.
Medical Office Assistant
Royal West Medical Centre
06.2022 - 01.2023
- Performed urine analysis and assisted the physician with various procedures (i.e
- Ear irrigations, wart removals, and collection of urine samples
- Helped with billing preparation, payment processing, patient record management, and ensuring compliance with HIPAA regulations
- Updated and verified patient history, pharmacy information and prescriptions
- Provided exceptional customer service with strong communication skills.
Pharmacy Assistant
Mata Kaushalya hospital
06.2018 - 10.2018
- Assisted with dispensing activities, such as filling and labeling medication
- Answered telephones and provided information about order status, store hours, and pharmacy procedures Kept the pharmacy counter and related areas clean, neat, and organized.
Education
Medical Office Administration -
CDI College
Montreal, Quebec09.2022
Diploma in Pharmacy -
Govt. Polytechnic College
Patiala, India10.2018
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- HIPAA Regulations
- Managing patient records
- Phone and Email Etiquette
- Patient Scheduling
- Medical Terminology
- EMR Software
- Electronic Charting
- Collaboration and Teamwork
- Time Management
- Supply Ordering
- Workload Management
References
Available upon request
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Certification
- CMAA: Certified Medical Administrative Assistant
- Standard first Aid and CPR Level C/AED
Timeline
Medical Office Assistant
Toronto Regional wound Healing clinic
02.2023 - 03.2024
Medical Office Assistant
Royal West Medical Centre
06.2022 - 01.2023
Pharmacy Assistant
Mata Kaushalya hospital
06.2018 - 10.2018
Medical Office Administration -
CDI College
Diploma in Pharmacy -
Govt. Polytechnic College
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