Ramandeep Kaur
Brampton
Summary
Focused General Operator with deep technical knowledge of both CAD and CAM technology. Punctual, hardworking and have knowledge of operating hand and power tools. Dedicated Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Operator
Northern Green Canada
05.2023 - Current
- Enhanced product quality through diligent monitoring of raw materials, machinery performance, and end products.
- I have experience of handling Cannabis products because Northern Green Canada(NGC) is selling Medical Cannabis Products.
- Expert in picking products through RF scanner, packing products , receiving and shipping,
- Handling inventory management.
- Operated various machines and equipment safely, adhering to strict safety protocols at all times.
- Assisted in the training and development of new employees to ensure a smooth onboarding process.
- Ensured timely completion of orders by effectively managing time and prioritizing tasks according to urgency.
General Operator
Matrix
11.2022 - 05.2023
- Improved production efficiency by implementing lean manufacturing techniques and optimizing processes.
- Enhanced product quality through diligent monitoring of raw materials, machinery performance, and end products.
- Reduced waste and increased recycling efforts for a more sustainable working environment.
- Collaborated with cross-functional teams to identify areas for improvement and implement innovative solutions.
Warehouse Operator
DSV
01.2022 - 04.2023
- Improved warehouse efficiency by implementing new inventory management systems and procedures.
- Improved picking, shipping, receiving and Packing methods for obtaining best results.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Maintained clean, orderly work environment free of hazards.
Customer Service Representative
Domino's Pizza
02.2022 - 07.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Human Resources -
Alpha College of Business And Technology
Toronto, ON04.2023
Project Management-Information Technology -
Canadore College
Mississauga, ON04.2022
Master's of Computer Science(MCA) -
Malwa College
Punjab,India05.2020
Bachelor of Computer Science(BCA) -
Gurukul College
Punjab,India05.2017
Senior Secondary Education -
Rishi Senior Secondary School
Punjab, India03.2014
Skills
- Knowledge of CAD technology
- Safety Protocols
- Experience conducting QA tests
- Exceptional mechanical aptitude
- Stress Tolerance
- Quality Control Analysis
- Adaptable to change
- Quality Assurance
- Equipment Operation
- Project Management
- Efficient multitasking
- Analytical Thinking
Languages
English
Full Professional
Punjabi
Native or Bilingual
Certification
1. PHP Training-Softwizz Technologies Pvt.Ltd., India.
2. Basic Computer- Softwizz Technologies Pvt. Ltd., India.
Timeline
General Operator
Northern Green Canada
05.2023 - Current
General Operator
Matrix
11.2022 - 05.2023
Customer Service Representative
Domino's Pizza
02.2022 - 07.2022
Warehouse Operator
DSV
01.2022 - 04.2023
Human Resources -
Alpha College of Business And Technology
Project Management-Information Technology -
Canadore College
Master's of Computer Science(MCA) -
Malwa College
Bachelor of Computer Science(BCA) -
Gurukul College
Senior Secondary Education -
Rishi Senior Secondary School
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