Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Ramandeep Kaur

Toronto,ON

Summary

Gerontology graduate looking for a challenging job that can help me to grow and challenge my thinking ability and creativity and utilize my skills to meet the goals of the organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Toys R Us
Toronto, ON
09.2023 - Current
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Organized special events such as weekend events and demos
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Maintained positive working relationship with fellow staff and management.
  • Learned about the company logo, complying to the policies, Exploring Babies R Us department ,E-learning new ideas. Making my self better every day by learning new things and encouraged the staff to explore new areas at work to create a fun environment.

Assistant Manager

Suzy Shier
07.2022 - 09.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Met sales target by giving the staff personal goals for each day And appreciated and encouraged the staff where needed.
  • Made schedules and distributed hours according to the budget and availability of the employees
  • Kept track of the inventory levels in the store.
  • Maintained friendly relationship with staff and the management as a team player.
  • Resolved conflicts between team members in an effective manner.

Team Leader Manager

Dollarama
Toronto, ON
11.2020 - 07.2022
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Supervised and monitored team productivity by observing daily activities such as merchandising, customer service and receiving deliveries.
  • Initiated training sessions and coached employees to develop effective staff.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Organized schedules, workflows and shift coverage to meet expected business demands.

Cashier

Dollarama
Toronto, ON
11.2019 - 11.2020

•Help customers to cash out and provide them assistance to pay on self check out machines to make shopping easier for them.

  • Guiding the customers to certain aisles to locate certain products in our store to save customers’ time and energy.
  • Do returns at night that are left by the customers and front face the items to make the store look clean again.

Social Service Worker

Emily’s House and Philip Aziz Centre
01.2020 - 05.2020
  • Work with the children who are on the last stage of any chronic illness to reduce the effect of anticipated grief and symbolic loss.
  • Spend time with the family and relatives of the patients to make them feel relaxed for some time and take rest from care giving.
  • Plan certain activities for children and adults suffering from chronic illness to make their last days better and full of life.

Cashier

Mr. Greek
Toronto, ON
02.2019 - 09.2019
  • Operate the cash register and handle transactions through debit, credit and cash drawers at the end of the shift to calculate the sales produced that day.
  • Demonstrate excellent customer service skills by greeting customers; answering any inquiries they may have about the restaurant and menu items; and providing overall support to make them feel comfortable.
  • Serve customers various Greek cuisine, through take-out orders, mobile orders (Uber eats/ skip the dishes) in a swift and accurate manner to complete the speed of service provided to the customers.

Life Science and English Teacher

St. Lawrence School
12.2017 - 04.2018
  • Being punctual and making the lesson plans before delivering the lecture in the class.
  • Giving the basic and advance knowledge of science to the students using different methods as smart board, demonstration methods and drawing the diagrams.
  • Arranging and organizing different science festivals, workshops and competitions in the school.
  • Taking the students out for interschool science and art competitions while working with other staff members.
  • Working hard to show excellent teaching and communication skills.

Education

Associate of Science - Social Service Worker

St. Clair College
Toronto, ON
05.2020

Diploma - Computer Applications

Government College of Education
2017

Bachelors - Science

Government Mahindra College
2015

Advance Diploma - Plant Biotechnology

Government Mahindra College, Patiala)•
2015

Skills

  • Good work ethic
  • Organizational skills
  • Teambuilding
  • Customer service
  • Team management
  • Issue and conflict resolution

Affiliations

  • Academic Distinction (2020)
  • Leadership Award (2020)
  • National Social Service Worker (2015-17)
  • City Beautification (2018)
  • Quarter Finalist- India's Got Talent

Certification

  • First Aid
  • AODA
  • Bill 168/132
  • The integrated Accessibility Standards
  • Food Handler

Languages

Languages- English, Hindi, Punjabi, Urdu

Timeline

Supervisor

Toys R Us
09.2023 - Current

Assistant Manager

Suzy Shier
07.2022 - 09.2023

Team Leader Manager

Dollarama
11.2020 - 07.2022

Social Service Worker

Emily’s House and Philip Aziz Centre
01.2020 - 05.2020

Cashier

Dollarama
11.2019 - 11.2020

Cashier

Mr. Greek
02.2019 - 09.2019

Life Science and English Teacher

St. Lawrence School
12.2017 - 04.2018

Associate of Science - Social Service Worker

St. Clair College

Diploma - Computer Applications

Government College of Education

Bachelors - Science

Government Mahindra College

Advance Diploma - Plant Biotechnology

Government Mahindra College, Patiala)•
Ramandeep Kaur