Ramandeep Kaur
Calgary,AB
Summary
A highly adaptable and motivated professional with a track record of delivering exceptional customer service and building strong relationships. Known for being a proactive problem-solver with excellent organizational skills and a commitment to meeting deadlines. Proficient in MS Office Suite, and various administrative tasks.
Overview
9
9
years of professional experience
Work History
Cash Application Specialist
Kik Consumer Products
10.2020 - Current
- Applied payments to customer accounts accurately and reconciled bank deposits
- Processed adjustments, deductions, and netting requests
- Responded to service support inquiries and liaised with stakeholders
- Contributed to monthly and annual reviews, maintaining organized records
- Managed training manuals and documented updated processes.
Receptionist
Kik Consumer Products
01.2022 - 10.2023
- Managed daily administrative tasks and supported various departments
- Coordinated incoming and outgoing invoices, working with the audit and accounts payable teams
- Handled vendor communication and information updates
- Maintained office supplies and managed service providers
- Oversaw meeting rooms, interoffice mail, and incoming packages
- Managed phone lines for multiple locations and handled couriers.
Front Desk Agent
Best Western plus Toronto Airport Hotel
03.2022 - 11.2022
- Provided superior guest service during check-in and check-out
- Addressed guest concerns professionally and efficiently
- Managed daily tasks and audit reports
- Offered information about hotel procedures, policies, and facilities
- Took messages and supported various Front Office areas
- Ensured guest safety and confidentiality.
Supervisor
Quesada Tacos & Burritos
09.2018 - 10.2020
- Led a team, created a positive work environment, and trained new employees
- Managed inventory, oversaw food handling procedures, and handled invoices
- Maintained cash drawer balance and assisted customers
- Resolved team issues promptly.
Front Desk Agent
Howard Johnson Express Inn
08.2015 - 07.2018
- Provided excellent customer service, answering questions, and addressing concerns
- Managed various transactions and created a friendly atmosphere
- Analyzed and solved problems efficiently.
Education
Networking Engineering -
08.2013
Skills
- Customer Service
- Time Management
- MS Word, MS PowerPoint, MS Excel
- Problem Solving
- Attention to Detail
- Team Collaboration
- Organizational Skills
- Adaptability
- Deadline Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Front Desk Agent
Best Western plus Toronto Airport Hotel
03.2022 - 11.2022
Receptionist
Kik Consumer Products
01.2022 - 10.2023
Cash Application Specialist
Kik Consumer Products
10.2020 - Current
Supervisor
Quesada Tacos & Burritos
09.2018 - 10.2020
Front Desk Agent
Howard Johnson Express Inn
08.2015 - 07.2018
Networking Engineering -
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