Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramandeep Kaur

Edmonton,AB

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Super 8 Motel
08.2022 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.

Sales Associate

Urban Planet
08.2021 - 07.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Cashier

Hello India Supermarket
01.2021 - 08.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Computer Engineering Technology - Computer And Engineering Technician Access

Northern Alberta Institute of Technology
Edmonton
04.2025

Skills

  • Cash Handling
  • Departmental Support
  • Spreadsheet Tracking
  • Administrative Support
  • Inventory Control
  • Supply Management
  • File Organization
  • Customer Service
  • Problem-Solving Skills
  • Time Management
  • Telephone Etiquette
  • Confidentiality Handling

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Front Desk Receptionist

Super 8 Motel
08.2022 - Current

Sales Associate

Urban Planet
08.2021 - 07.2022

Cashier

Hello India Supermarket
01.2021 - 08.2021

Computer Engineering Technology - Computer And Engineering Technician Access

Northern Alberta Institute of Technology

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Ramandeep Kaur