RAMANDEEP KAUR
Orangeville,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure customer experience associate position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Store Sales Associate
Dollarama
10.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Customer Experience Associate
Fresh Pick
06.2023 - 09.2023
- Asked customers questions to determine, verify and solve common problems.
- Looked for additional ways to expand products to customers by upselling new products and services.
- Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.
- Suggested operational improvements to enhance quality, improve production times and reduce costs.
Asistant Professor
08.2019 - 04.2021
- 2 Year experience as an assistant professor in engineering college, India, Prepared and delivered lectures for engineering students, Taught computer subjects and languages C, C++, Prepared and marked student assignments, essays, and exams and provided one-on-one feedback on academic performance where necessary
Volunteer work
04.2018 - 07.2019
- Designing personalize websites for fresher Client, checking for errors and de bugging websites, Maintaining excel sheets and regularly update data, Project on library management, Managed work Front end, Back end of websites, Customer service skills
Education
B tech - computer science engineering
PTU
INDIA 04.2018
M tech - computer science engineering
PTU
INDIA04.2021
Skills
- Communication skills
- Customer service
- Supervising experience
- Store Maintenance
- Billing and Payment Processing
- MS-Excel,HTML,PHP
- Proficient in html, bootstrap & CSS
- Knowledge of WordPress and java script
- Customer Assistance
- Complaint Management
- Time Management
Personal Information
- Gender: Female
- Marital Status: Married
- Date of Birth: 01/20/94
Languages
English
Professional Working
Timeline
Store Sales Associate
Dollarama
10.2023 - Current
Customer Experience Associate
Fresh Pick
06.2023 - 09.2023
Asistant Professor
08.2019 - 04.2021
Volunteer work
04.2018 - 07.2019
B tech - computer science engineering
PTU
M tech - computer science engineering
PTU
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