RAMANDEEP KAUR
Brampton,On
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative, bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Cashier And Sales Associate
Jeevan Grocery
09.2022 - Current
- Greeted customers entering the store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels
- Working flexible schedules and shifts to meet business needs.
Customer Service Representative
Rogers
05.2022 - 08.2022
- Handled customer inquiries and suggested solutions courteously and professionally
- Actively listened to customers, handled concerns quickly, and escalated major issues to a supervisor
- Exhibited high energy and professionalism when dealing with clients and staff
- Answered a constant flow of customer calls with minimal wait times
- Maintained customer satisfaction through forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Master’s in commerce -
Punjab University
Supply Chain Management -
Sault College
08.2023
Project Management -
Sault College
12.2022
Skills
- Communication Skills
- Customer Relations
- Customer support
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Computer Proficiency
- Sales Expertise
- Office equipment Proficiency
- Administrative Support
- Retail Sales
- Customer Service
- Supply Chain
- Inventory management
- General Ledger Reconciliation
- Cash management
- Bookkeeping
- Microsoft Outlook
- Data entry
- Customer service
- Accounting
- Leadership
- Team Player
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier And Sales Associate
Jeevan Grocery
09.2022 - Current
Customer Service Representative
Rogers
05.2022 - 08.2022
Master’s in commerce -
Punjab University
Supply Chain Management -
Sault College
Project Management -
Sault College
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