Ramandeep Kaur
Moncton,NB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Goji's Neighborhood Treatery
08.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Sales Associate
Sobeys
10.2022 - 03.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Client Service And Sales
New Brunswick Community College
Moncton, NB12.2023
Diploma in Basic French
Sangrur, India06.2022
Skills
- Microsoft Outlook
- Spreadsheets
- Microsoft Word
- Microsoft Excel
- Sales Expertise
- Customer Relations
- Customer Service
- Understanding Customer Needs
- Strong Analytical and Problem-Solving Skills
Timeline
Sales Associate
Sobeys
10.2022 - 03.2023
Customer Service Representative
Goji's Neighborhood Treatery
08.2022 - Current
Client Service And Sales
New Brunswick Community College
Diploma in Basic French
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