Ramandeep Kaur
Winnipeg,Manitoba
Summary
Dynamic and detail-oriented professional seeking a mid-level position in the customer service field to ensure my skills are
utilized for the growth of the organization. Proficient in Microsoft Office software’s and robust skills in problem solving. Able to
rapidly adapt to change, work independently and work within a team.
Overview
6
6
years of professional experience
Work History
Assistant Manager
TIM HORTONS – Restaurant
01.2017 - Current
- Enthusiastic role model motivating, training, coaching and leading team members to deliver exceptional service while building positive relationships and promoting a positive and inclusive work environment
- Selected Accomplishments:
- Managing labour costs through effective floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example
- Technology
- Software: POS, CRM, ERP systems, MS Office (Word, Access, Outlook, Excel, QuickBooks, Office
- Management, Records Management, Database Administration, Spreadsheets/Reports,
- Calendaring
- Typing speed – 50wpm.
Education
MITT (Business Administrative Assistant program) - undefined
2017
Loblaw Companies Limited (Practicum, 6 Weeks - undefined
2017
PGDCA - undefined
2016
Diploma - undefined
Budha Dal public school
2015
Skills
- Detailed oriented
- Customer Service
- Team Player
- Inventory management
- Cashier Audits & Reports
- Food handling & safety
- Proficient in
- Microsoft Software’s
- Efficient in POS Systems
- Cash Register Experience
- Organized & Dependable
- Leadership
- Scheduling & Payroll
References
References - Available On Request
Timeline
Assistant Manager
TIM HORTONS – Restaurant
01.2017 - Current
MITT (Business Administrative Assistant program) - undefined
Loblaw Companies Limited (Practicum, 6 Weeks - undefined
PGDCA - undefined
Diploma - undefined
Budha Dal public school
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